Very unprofessional!
I only had 1 appointment with Christine, 2 things went wrong.... 1. She left a needle in my arm, which I removed at home when I realized my upper arm muscle was hurting. 2. The machine they use to heat the feet didn't work. She asked me to remove my shoes & socks and my feet were frozen when it was complete. Other than that she was pleasant & the affect from the acupuncture didn't last long.
I did schedule a couple more appointments. An hour before my second appt in which I had already woken up early to attend, the receptionist called me to let me know that Christine was sick and would not be there. So we canceled, I didn't reschedule since I already had an appointment booked for 2 weeks after that.
Day before my 2nd appointment I get another call, the receptionist again... had to switch my appt from Am to Pm because Christine had something come up. I said ok 230pm is fine, since I had this weekday off to do my appointments. Then the receptionist calls again about an hour later, saying she actually needs to cancel because Christine won't be in.
So she tries to reschedule with me, instead says I'll see if Christine can fit you in sometime after I get off work that week, that she would call me back.
Never got a call back.
And I'm ok with that. I don't need that kind of negativity in my life!
If I were to cancel an appointment an hour before the appointment I would get charged! read more