I bought a top of the range shower here and a mirror and a wash hand basin.
It turns out the wash hand basin is too big for the space, so i contacted Waterloo bathrooms to return it, to which i got an email saying there was a 25% surcharge due to a custom order items being returned and that it was on their T&C.
After some to and fro'ing we did get it sorted and swapped out for a basin that fits and i was issued with a credit note.
This was the only issue the rest of the service has been good and prompt, including delivery read more