Very prompt on top of Treating and careing about your finances like you are family! Been a client…read morefor 30 years. Rdk

This was the best CPA in the town of Alexandria I was so impressed by the care that they took with…read moremy finances I will forever be grateful to Susan and her staff

I've banked with them for years and they've always had good customer service with myself and my…read morefamily. I love that they're personal and remember our names! Definitely would recommend doing banking with them.

The customer service at this bank is horrible, especially Carrie's skill are indescribable…read more They won't give you a notification if anything is wrong with your account. They won't work with you to resolve any issues that may arise. I had my SBA Targeted EIDL Advance & Supplemental Advance sent to my account. I had noticed later in the day that I showed a negative balance. I called the bank and they told me I had to speak with Carrie. Finally after getting her on the line. I asked her what happened to my money and she told me she sent it back to the Treasury. I asked why and she stated the names didn't match. I told her that I had been waiting months for this funding and she empathetic to it. I asked her why didn't the bank contact me about this? She said the bank doesn't have to. This is how much they care about their customers. She told me I had to have a biz. account to get my money. I told her I am a sole proprietor and I don't need a biz account. The bank could've worked with me and notified me to get a biz account set up and just put a hold on the money until an account was made.

I have been a long-time client of Chase and have had nothing but positive experiences with Chase…read more This branch offered friendly service and I was in and out in no time flat. I definitely recommend here.

This bank is the worst!!!! They will not cash a federal check on the US treasury department with an…read moreaccount. You are forced to deposit checks into their bank and not be able to get more than 200 out. I was told they did not know because of the government shutdown if the check was good? I have cashed federal checks and gotten money to deposit into my account for years but not today. I have posted on several social media accounts regarding how I was treated and I will be closing my account. Horrible customer service and I have let thousands on my social media accounts know about this.