From the moment we walked in the staff was friendly and courteous…read more Our room was very spacious and super clean and the beds were overstuffed and warm! I cranked up the air conditioner and stayed warm under the covers and over slept! The fitness center was loaded with everything I needed for a complete workout and I took a swim in the pool. The pool was clean and warm and they provided pleanty of towels. In the morning I had eggs, toast and a homemade waffle for breakfast they also had cereal, oatmeal bagels, omlets muffins and loads of other things to eat. The location was great being right near the highway and there was pleanty of easy shopping near by. I will definitely stay here again!

The hotel was clean, the beds were comfortable, and there was delicious free breakfast every…read moremorning. The employees were very helpful and friendly. I would definitely stay here again!

I've found numerous bugs in my room. A cricket was most recent although a beetle like creature…read morealso lived and died in my room. There was chewing too, like a mouse. Haven't found it yet. Air didn't work in one room. Crib was so wobbly it should be returned to 1980. Dead bug and random hair found in bathroom. Puke. People were nice but it should be on Hotel Hell with Gordon Ramsey. What a pile of crapola.

Clean, safe, and friendly…read more Staff were very friendly, room was spacious. The other hotel chain in the area was booked for the night, so I hadn't planned on staying here originally, but I look forward to returning. For a few dollars more a night I was able to get a king size bed, a little living room, and a kitchenette with microwave, mini fridge and freezer. Wifi was free - and fast. I was able to download a season of Mad Men while on skype and checking email. It isn't the most modern place as decorations go, but it has definitely been freshly painted and is well kept. Food recommendations were perfect. You can't beat the price. The staff are very friendly and are willing to go above and beyond for you. I went out to dinner and had a few drinks so I walked home -- the manager offered to let the local police know where my car was so it wouldn't get towed!

We had to stay there a week and the power went out for 36 hours. We couldn't use the wifi, watch…read moretv or anything. They didn't have a backup generator and we lost about $200 worth of food. We asked to be compensated and they refused. We also Paid a deposit for our service animals and they refused to refund it cause according to them there was damage in the rooms which there were not. We even cleaned and vaccum the rooms. Be aware. They are greedy and for 2 extra days it cost the same as the whole week we stayed. Also Don't think they clean the rooms well because one of my kids had bug bites all up and down his arm after staying there

The place itself looked very dilapidated. The service was poor. The wouldn't ever change the…read morebedsheets unless asked. Forgot to change the toilet paper, and the people aren't very nice and you never see them at the desk, always smoking or in their own room. You always had to wait for them to come down in a robe after ringing a doorbell. The rooms aren't nice at all. The room smelt of chemicals trying to erase the smoke from the room, there was roaches, and the TV was very dim. Although it's one of the only hotels in Bluffton do not come here if possible.

I would feel uncomfortable staying at Markle IN I-69 based on a concerning experience involving a…read morefamily member. After his stay, a staff member located his Facebook profile, sent him a friend request, and then messaged him. To our knowledge, the only place his full name would have been provided was during the check-in process when identification is required. This situation raised concerns for me about how guest information may be accessed and used. While I cannot speak to the hotel's policies or intent, this felt unexpected and inappropriate from a guest perspective. Personal information shared for booking and check-in purposes should remain private and not be used for personal contact. Because of this experience, I would be hesitant to stay here and would encourage the hotel to review its privacy practices and staff boundaries.

This is a mixed review. The staff, Jen and Tom are so sweet and lovable. I could not ask for…read morebetter and more helpful people. The bad thing is that I started feeling bad in my 2 day stay and as I was sitting in my room, my fiancée shows me something in the hallways and on the walls. BLACK MOLD. This place is full of it! DON'T STAY HERE. Jen and Tom, I feel so sorry for the way they get treated and they don't get paid near enough for I never see either of them sleep. They always look tired and worn to a frazzle. I hope they get out before it causes bad health issues. Also, if I were Markle, Indiana I would shut this place DOWN!!! HUGE health risks here people.

Great place, awesome management team!!!! Will definitely stay here again! Plenty of parking for…read morecars and big rigs!!! Pet friendly!! Clean rooms!!!! Amazing rates!!! Calm and quiet!!!! Friendly staff!!! We will definitely be back the next time we come through