I wanted to make a deposit in my brothers account. It was 500 dollars cash, and they told me I…read moreneeded to fill out a form giving my name, social security, etc. I told them never mind. It was going to be a surprise birthday gift for him. They have the WORST customer service!!!

Won't answer the local phone. Even the main 800 number is hard to get through to when you call…read more Gave them trust documents when I opened the account. Four years later they are asking for trust documents, but could give to the local bank. Bingo! Done! Now they are asking for trust documents AGAIN because the local Payette bank did NOT forward them. Under most circumstances this bank has been responsive and quite adequate. Now with a skeleton staff, the whole of the bank system sucks. Perhaps it is time to move on.

Went in to withdraw 20 from my account cause I forgot my wallet and my car was out of gas. Got told…read morethey can't give me my money but the older gentlemen said he could give a 20. 5/5 old man 0/5 us bank.

Absolutely terrible bank branch! Absolutely not professional staff. You will never solve your…read moreproblem here.

There is a drive thru. Cramped, but it exists. My other banks are not as considerate. One needs…read moreto have cash at dispensaries.

Lines are too long, with checkers just standing around. No drive thru, should go to a credit unionread more

This credit union is horrible. They took over Malheur Federal Credit Union. In the 15 years with…read moreMFCU I had no problems but since Rouge took over I have had 11 major problems including 2 hacked credit card and 3 hacked debit cards, payment made to the wrong account, credit card issued with the wrong security code on them. They have no security over their accounts. Just got notified that my debits card has been hacked again. Time to find a new bank

From the owner: ETM with Live Video Tellersread more

There are quite a few things I don't like about this bank. But in this particular case, this bank…read morebranch is the best I have ever seen. Great staff, very professional staff, friendly staff. it's all about them. I can recommend this bank branch.

Came in at 11:30 only 2 bank tellers and no one to assist me to open a new account. Told me she was…read moreon a lunch break for 40 mins. Told me to come back I come back at 4pm and is told it is too late to open account and I was unaware of this. I told her I needed to open an college account then told her my age and she said I'd have to open an high school account. I told her on their website college accounts are 17-24 and she like oh well I guess you can have an college account. These employees are a joke. Will not be coming back to this branch.

The people there are great. Don't listen to the bad reviews. Everyone does their job to the best of…read moretheir ability. Everyone is super friendly and the customer service is amazing!

From the owner: We’ve been serving customers and communities since 1936, and it’s taught us that you only get what…read moreyou give. At 1st Security Bank, we know your money is more than a number. It’s the path to a better life, business, and community. That matters to us, too. And since actions speak louder than words, we strive to be the bank that shows up to help. Community banking that's invested in you!