Do Not choose this company! I had seen their red trucks in London and noted the many great reviews on Google (which I realized later were mostly by single review reviewers).
The bad experience began 2 minutes into the move. I showed the team around the apartment when they arrived and noted 5 high value items, at which point the foreman snidely asked if all my possessions were high value. That set the tone for his team. I found myself constantly asking the movers to wrap things. When I asked one of the movers if he could wrap a small antique table (1 of 5 high value items) in blankets, he rudely complained that it would make it harder to carry. They broke a metal leg on my main sofa and tried to hide it, and dented a custom made bookshelf (another of 5 high value items). When I called the dispatcher after the move to complain about the damages, she refused to file an insurance claim. She also complained that I didn't tip the movers, stating that they are always tipped 15-20% of the moving cost. read more