I don't think I've ever had such a terrible experience. Seen once, given a round of antibiotics that didn't take, with instructions to call back. When I call back, no one checks the nurse line, so I call back again several hours later, am told they need to check with the PA, and that they'll call me back. I wait another several hours, call back again, they say that the PA has left for the day and they can't help me. That I should go to urgent care. This morning, I get an appointment at 10 am, I arrive, and the front door is locked. Instead of jumping up to let me in, I have to knock again, and a secretary strolls up and asks me what's wrong with the door? It's January. And I'm supposed to know what's wrong with their door. Finally, when the nurse swabs my nose for flu she gave me a nosebleed. We're looking for a different family practice. read more