I came here on Monday 2/7. My brain was beyond frazzled after coming from a 5 hour meeting at my…read morework, but I had such a positive, stress free experience. I didn't make an appointment so when I walked in I was greeted and "got in line" on my phone using a QR code and texting system. I barely had to wait before I was able to sit down and address what I needed. Sometimes when I talk to people in finance they make me feel like an idiot for not having the same level of financial literacy they do. Mansplaining? Perhaps. Banker-splaining? Definitely. Not so with Kevin! He sat down with me and was down to earth, kind and answered all my questions clearly and thoroughly without making me feel stupid or rushed. Kevin patiently helped me not only select a credit card that fits just want I need, but printed a new slate grey debit card to replace my falling apart ugly orange one and switched my one account to a performance select account. I'm happy to know I'm making the most of my money. Because I had such a positive experience, I came back again to make sure a check that I mobile deposited went through. Adira, the teller I saw, was so nice and helpful. If you have any financial/PNC questions or concerns, the Miracle Mile Branch is your place to go! Do yourself a favor and go interact with these capable, professional and nice people.

This is my home bank and I use it for work and personal. Staff is wonderful. The thing that I get…read morefrustrated with is not related to this bank but are related to PNC policies in general so know that there's nothing they can do about it. I like walking up to the teller and seeing people in person. I don't want to be pushed towards technology or making deposits in a slot. Let me visit with someone and wait in line if I want to. I've noticed if a line gets long for tellers, a banker often jumps in to help which is great. Business bankers do a great job. I've done wire transfers several times, opened accounts and had questions ... they are always knowledgeable and help. Thank you!

DO NOT RENT FROM ARBORS MANAGEMENT!!!…read more They don't answer the phone. They don't call you back. When you have a problem, it takes too long to get things fixed. They make false claims to keep your security deposit. If you don't like being ripped off, steer clear. A very close friend rented from them for over two years. There were two maintenance issues that I'm personally aware of. One left the tenant without use of the kitchen sink for a week after management was able to be reached. It took several days for the tenant to be able to notify them of the problem. The second issue was a collapsed retaining wall that spilled out into the driveway rendering the garage inaccessible. This was never repaired prior to move out. The tenant did a walkthrough of the unit prior to turning over the keys with an Arbors representative who claimed everything looked great. The tenant received notice from Arbors that the water/sewer bill was more than 3 times any prior bill during the tenancy. (Exceeding $300. Tenants don't receive a bill. Arbors does.) The tenant was in the process of moving and not even living in the unit at the time of this supposed ridiculous consumption. The charges were deducted from the deposit paid at move-in. In addition, the tenant was charged $125 for cleaning the kitchen and the bathroom. I personally cleaned both rooms so I know this was absolutely not necessary. I'm very picky about cleanliness! Both rooms were cleaned and sanitized thoroughly. I should have taken photos. This sort of theft enrages me. Sadly the tenant has no way to prove the lack of water consumption. If I had taken photos it may have helped as far as the cleaning fee. The tenant even steam cleaned the rugs. Supposedly it's in the lease that this is a requirement. I've never heard of such a thing. Hopefully this information will caution others and prevent them from having the same experience.

This company will only ever treat you like a paycheck. They have forced me to pay a monthly fee to…read morewaive the insurance requirement despite me having insurance and providing proof of the insurance 10 seperate times. In the .01% of times they even responded to me were insanely rude and inhuman. Considering how much money they take from me, you'd think they could at least pretend to acknowledge me as a person- apparently that is asking far too much.

This location is A-Okay. Typical stand alone location with a drive-thru…read more After the debacle I ran into in my hometown I needed a bank ASAP on my way back to the city. First one I came upon with the capabilities I needed was this one. Right now it's a bit tricky to get to this location due to the construction on the main drag, but once you do gain access, it's worth it. I was able to do my ATM banking in under five minutes and get back on the road right after it. I greatly appreciate this as it is so much easier than doing it via internet or stepping foot inside the establishment. My dog also thanks you as I didn't have to leave him in a running car.

PNC is one of the worst banks I've ever been affiliated with. All they do is have excuses as to why…read moretheir technology is slow and then hit you with charges that aren't supposed to be there. Let me say it again, PNC is the WORST bank. Dont ever bank with them. Thanks for always screwing with my money!