My family and I live on the east side of the valley, but we happily made the trip to Ohana with my…read moresister and parents to get prescription sunglasses, and it was so worth it. The store is spotless, beautifully organized, and packed with an amazing variety of frame styles. I loved the Finding Nemo touches throughout the shop They had frames I haven't seen at other optical stores, from fun and colorful to classic and timeless. I loved so many pairs that choosing was genuinely hard. I ultimately went with a pair of Maui Jims and couldn't be happier. The owners were incredibly kind, knowledgeable, and welcoming, making the entire experience relaxed and enjoyable. I will absolutely be returning to Ohana and highly recommend checking them out if you're looking for great frames and outstanding service!

I cannot say enough good things about Dr. Alice Kwok, the optometrist and her assistant. I have…read moremacular degeneration, dry eyes and allergies. So it is difficult for optometrists to assess me because I often cant see differences in lenses. They were so patient with me as they worked on my prescription. I got my glasses from a different office and could not see well with my new lenses and they analyzed my new lenses and gave me feedback to give to the glasses store on how to help my lenses work better. Totally awesome experience and highly recommend them.

've going to Avant Garde Eye Care for about decade. I don't remember exactly how long but I do know…read morewhy I go here. Dr. Stewart and his staff are always professional, kind and welcoming. The office has an excellent selection of frames and contacts. From affordable brands to designer brands like Gucci. The office has amazing paintings throughout. I don't remember any music playing because I'm usually in and out of there. I'll keep going here as long as I'm in town.

Never again! If you like receiving surprise bills eight…read moremonths after service, this is the place for you! They are expensive, will overcharge and keep on charging! Go anywhere else! bills never stop coming! You can get the same for less anywhere else.

Do not go here anymore! Ownership has changed and they no longer care about customer service…read more They steal your benefits and won't reset them after multiple attempts to contact them. Choose another place to take your business!!!

This business has changed owners and is now Keen Eyewear. Service here is not the same. Scott and…read moreKathleen are gone and the level of service seems to have let with them. We experienced charges for services not discussed in advance. And a "new patient" fee accessed even though we were previous customers. The store is messy and untidy and seems to feature fewer Eyewear choices. This is not a place we will visit again.

I'm surprised to see so many negative reviews. I visited this morning to make an appointment, and…read morethe young lady who took my information was very professional and kind. She went above and beyond to ensure that my insurance would cover the visit. Based on my first impression, I would definitely rate it five stars. I'm sorry to hear that others had a different experience, but as for me, I was genuinely impressed.

We came in prepared to buy 4 pairs of glasses. From the time we walked in we felt like we were…read moreintruding. No greeting, no offers to help. I was confused because we didn't know how long the wait would be. We stood by the desk waiting but nobody seemed to care. In the end we had to leave after being there around 40 minutes without any help. There were only 2 other customers in the store and 3 employees so I have no idea what was going on. I asked them to save our info on the glasses we chose but after leaving we decided to go somewhere else. I think we would have spent around 1500 on our purchase. This store needs help. Very unfortunate.

I went to LensCrafters in Surprise to see if they can fix my glasses and Jessica Ledesma was a…read moregreat help she fixed my glasses in less than five minutes. Thank you so much Jessica.

Fashion Square Mall 85251 location…read more I purchased a Meta Ray-Ban frame and prescription lenses from LensCraft at Fashion Square Mall in Scottsdale, Arizona. I remain very disappointed with the service there. None of the customer service representatives seems knowledgeable about the products, and their behavior is unprofessional and disrespectful, especially when questioned about the misleading information provided. I spoke with a manager who outright accused me of lying. The staff at this location needs training, or the public should be aware of how they are treated. Please address this issue, as some of the treatment I experienced feels racially motivated.

We have been going to Westbrook Vision for years and absolutely love Dr Deemer and the staff there…read more They are always friendly and helpful and there is no one we would trust more with our whole families eye care, from annual vision checks, to contact appoints (seasoned and first timers), eye glasses and medical eye checks.

Dr. Todd Smith in his staff have always been kind and efficient. I appreciate Dr. Smith' s…read morethoroughness in his eye exams. I would recommend his practice to friends and family.

This vision center had a name change/ownership change and since this took place their service is…read morehorrible. You call into a central line who transfers you to 1) a voicemail - and nobody calls you back, 2) a line that rings, then gives you a busy signal and disconnects, or 3) the central line customer service has to create a "task" for them to call you back. So I wait. They were ordering frames so my son can try them on for his prescription sunglasses, we were told this would take three or four business days and it's been three weeks. No callback. No update. And still no regular everyday glasses for either of us! Since this ownership changed the service sucks. For the high cost of their optical options, I expect high end service. Our next time will not be with this optical group. For goodness sake - call with an update if you're behind!

I've been a patient for many many years and have always had a great experience there. Appointments…read morehave run on time for me and I'm usually in and out in not too long. I'm happy with the service I receive each time. Also the staff has always been super friendly and helpful

Dr. Parot was recommended to us by a neighbor. I am so grateful to this neighbor for his…read morerecommendation for I found Dr. Parot and his staff amazing. I would have rated everyone in this office a 20 if allowed. when you go to this office, you find an awesome front desk staff, an excellent and through medical professional in the exam room in Dr Parot and his team and an amazing duo in proscription team( Mike and Kerry). Thank you all. Mo H

Absolutely shocked at how Amazing the service and warranty is at desert oasis eye care…read more Restored my faith in humanity. The only place for my families eyes. Thanks Kerri

After being in Arizona for a few years, my vision provider was not working for me. I checked for…read morenetwork providers in the area and opted for Dr Cline, who was located in Sears at the Metro Mall. The mall was closing do eventually Dr Cline ended up in with Eyeglass World. From day one, the service was great and still is. Dr Cline now works part time, but it is business as usual as service is still incredibly good. From 2008 until now, I have stayed with this office since then. A testament to how well they handle their business.

I actually don't write a lot of reviews for businesses that aren't restaurants but I couldn't help…read moremyself with this store. I came to get a new exam for glasses and contacts and then bought a couple pairs of glasses afterwards. From the initial interaction with the receptionist, to the visit with the doctor and then following with the interactions with the store employees... Wow. I'm blown away by how the vibes were in here. Everyone who works here is soaring with happiness. It was hard not to notice how incredibly pleasant they all were, to each other, and to their customers. You can tell that these people really love what they're doing and to come to work everyday. I can't tell you how incredibly important that is to the success and longevity of all businesses. I'm so impressed that I likely will never go anywhere else again. Thanks

** 10 stars! ** I…read morehad a recent emergency and the staff there was nothing but the best! They took me right in and knew I needed care! It was close to their closing time, but they did everything they could to find me an Ophthalmologist on call on a Saturday night. They were very sensitive to my needs and professional. They even called to check up on me a few days after my visit...I highly recommend this place! Top notch!

I have been going to see Dr. Reyes for several years and just now after being so tired of not…read moreseeing well even with my glasses on, I decided to see a different doctor. I found out that my prescription had been wrong since I started going there. Last year during my eye exam I mentioned to her that I couldn't see well with my right eye and her response was, "that's the best I can do." I then realized that I needed to see a different doctor. The prescription on my right eye changed a whole point. I am only writing this because I don't want this to happen to anyone else. I trusted her and thought that she was doing her job right and that I had some other eye problem. It is very sad and disappointing to know that she does not really care for the well being of her patients!