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    Walmart Supercenter

    2.0 (2 reviews)
    Open 6:00 am - 11:00 pm
    Updated over 3 months ago

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    Robinson Family Pharmacy

    Robinson Family Pharmacy

    (2 reviews)

    This establishment lost two stars, because of the way that the lady who works the window has…read moretreated me on two occasions. It gained back one star, because the problem was corrected. In all fairness, the pharmacy is the type of place that I like to do business, as it is locally owned and operated. They have medications in stock that most pharmacies have to order, which is a major plus. Also, they are timely in filling them, and I must say that they are well organized, as the drive-thru is quicker than most. Furthermore, they honor certain outside discount programs that many other pharmacy establishments do not. Their prices are competitive, and the place is ideal for most customers, I'm sure. I am on a scheduled medication, which is a transdermal patch, used primarily for ADD. I am prescribed this for narcolepsy. It is a medication that one could easily abuse, so I understand that certain care must be taken on the pharmacy's end in the timing of refills. They keep it in stock, which is a huge plus. Yet, customer service is as important to me as the sum total of the previously stated virtues. I will only speak of the recent occurrence: I was a day early picking up my script. One of the patches were bad and came off shortly after I administered it, putting me a day early. The lady who works the window told me that I couldn't receive it until the next day. My understanding is that such a script can be filled up to two days prior to the actual due date for refill. I proceeded to explain to her about the bad patch. She snapped "Did you call the manufacturer?" In a hasty tone. Being within the two day window, she could have talked to the pharmacist (which I did shortly after) about what had happened. I've had bad patches before, and whatever pharmacy I was using always worked with me because of that two-day window. Instead of purging me with the question about the manufacturer, why not offer me something instead! For example, "Why don't you call the manufacturer. Here's a phone number for you," would have been appropriate. I left there feeling scorned for needing that particular medication. Again, I understand they must be cautious, because of abuse potential. But, such haste is simply unfair and unacceptable, especially to a legitimate customer. Not everyone who takes such medications are abusing them. I believe that was her assumption. I called and spoke with the pharmacist, and she cleared everything up, and instructed me to return and pick up my script. That added the fourth star! I merely recommend that if you are prescribed a scheduled drug with abuse potential, perhaps consider another pharmacy....or avoid the drive thru. I pray that I'm being fair about this. Have a Blessed Day!

    I drive over 20 miles to fill my prescriptions at Robinson pharmacy. Though busy, the friendly…read morestaff behaved hurried like many in my hometown do. Continue the excellent service and I will continue to drive to Atlanta TX from T-town AR

    Walmart Supercenter - deptstores - Updated May 2026

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