Went to fitting rooms to try on shirts. Employee behind counter did not acknowledge me and started to walk away. I asked if I could choose any fitting room. She stated she did not have a key and another employee with key would be back shortly. As i waited, several other employees in the area were more worried with inventory than customer service. Horrible customer service. Employee with key never showed. read more

Amazing Walmart great service has great selection of items but GoPro items, drones and what not in which I have to go to the east Walmart. Great Taco Bell employees they know that I get a water cup almost every day great electronics employees always greet me as I pass through specifically Joey has great customer service always in a great mood and has a 10/10 service for my needs. But I can't say so much for some Walmart greeters I go in their almost everyday sometimes bringing my electric bike inside incase of a rush lady around 60+ is very rude to me asking for my receipt even tho she has done that to me at least 10 times demanding my receipt after she saw me walk in 10-15 minutes ago. Along with managers smoking outside 0/10 experience walking outside everyday I see Manger(s) and some employees I won't name any names but I see them smoking which can be harmful for people who walk around them especially when lots and lots of people are passing by them other than that 4/5 rating. read more

very rude greeters and employees. had a lady not even say hello to me and when i was walking out she snatched my receipt out of my hand and went through every single item in my bag for 10 minutes when i only had 3 items. disgusting behavior. read more

Had everything I needed and helpful self check out employees

I have been to this W 10 times in the last month. It is better stocked and cleaner than most W across the country. The staff were friendly when I was friendly. I'm 62 and they wouldn't let me buy alcohol without ID and pointed to the posted sign. I have always thought this is moronic but it is policy and I got over it, bought my beer at the next store. I have encountered people from NY to Hawaii and what appears as "rude" or lacking courtesy is sometimes a misperception. I doubt have expectations when I meet someone or hold someone under my thumb because they are and employee and should...yada yada. Everyone is human. Start with respect & kindness and doors will open for you. I just moved here and 1 month in, I love it. read more

Ordered three items for pickup. One item got canceled. The other two were delayed over 24 hours. Ordered the same three items at Home Depot. Home Depot filled the order within two hours. Cancelled Walmart order. Go to this store if you want to wait. Numerous items are locked up. Staff seem to be unmotivated when answering the call buttons to unlock a shelf. read more

Very rude employees This isn't my first time having a unpleasant experience at this store. Store is good but just because it's a self check out doesn't mean you have to be rude. I hope nobody treats your family members like this. Shame on you, especially being Navajo. read more

a huge thank you to the older gentleman (Glenn I believe) for the rude exchange by the restrooms. he told me if I didn't like it (his attitude) go tell someone about it. done. read more

Stopped on the way to work (0730) to buy a gift card for a colleague who had a baby. Presented to the Self-check (only thing open), asked the large smug employee assigned to Self-check for help. First got "the attitude", then this lazy woman proceeds to screw it all up. I am now at work and this receipt says that the card could not be activated. I now have to waste my time and money because of a big stupid LAZY Walmart employee. She better be glad that I don't act like that at MY place of business. I'm a nurse......... Called to speak with the manager, Chenoa Archuleta but OF COURSE she is unavailable. Here's to online shopping. Maybe that smug lazy woman can get a job at Amazon bagging my orders. At least she will be out of the public. read more

I was hoping to cook some pork chops for my husband after he had a long day at work. Bought some pork chops and open it when I got home. It was green and smell really bad. Took it back and showed it to the meat department manager and she said, you should have checked it before you bought it! Was I suppose to open it and check it there? Got another package same thing when I got home. DO NOT BUY MEAT PRODUCTS FROM HERE. ESPECIALLY IF YOU LIVE OUT OF TOWN. I feel bad for people who live hours away and they end up buying spoil meats or Produces. (Watermelon and celery's) had mold inside as well. If I could gave them a zero I would. Disgusting meats and produces sold here. Go to Sams club or Albertsons. read more

I find the employees here to be unhelpful and rude. They do not engage in interaction with customers. Also, a majority of the people who shop here are as rude or more rude than the store employees. Personally, I would avoid this Walmart location and shop at the East Main Walmart store across from the Animas Valley Mall. read more

This was a bad place to choose for pick up it took 30 minutes wich is unnecessary , people choose to this when there in a hurry . We also did not receive all items wich is stupid for a big company and should not be tolerated read more

Traveling thru in our 18 wheeler. Stopped in to get 2 RX filled. Had the empty RX bottles. Nothing major-pharmacy tech (no personality)said it would take 1 hour. Grabbed a bite of lunch,grabbed some other items in the store and went back to the pharmacy an hour later. Rude lady says I have to wait for the pharmacist. 10 min later-he ask if I've taken the med before. Hands it back to her and I go to pay. Only 1 RX filled. The rude lady tells me that it had t been transferred yet. I end up calling my Walmart in AL-the nice lady tells me that Farmington Walmart had transferred it and it was just sitting waiting to be filled. Rude lady then all of a sudden finds it and tells me it will be another 10 minutes. What a joke. These people sure don't know what southern hospitality is. Then again, if I had to live in a dried up god for saken desert, I'd prob be mad all the time too. Marking this Walmart off! read more

This walmart is nice idk why everyone is hating on it :) got a nice produce selection and bread

This Walmart is the worst store I have ever been in. The store was very disorganized and filthy. it is a sad thing when the customers are more help than the employees. customer service desk had a line blocking the aisle to get by at the check out stands. Only one customer service rep to take care of customers needs. My mother in law had a total hip revisment and was in one of the motorized carts as she can't walk very far. When she asked an employee to help her with a case of water, he stated he was going on break and walked off leaving her to try and pick up the heavy case. By time we left the store we were so frustrated that we swore we would never shop at Walmart again. read more

This place is beyond horrible ! Went to get a fishing license. The kid sighed ! Clicked on the computer a couple of times and said "Yeeah, The System is down" went to the other wal mart across town and I was in and out in less than 10 mins. It took longer to drive across town. read more

I had a hard time looking for a amazon or a ebay card but no luck. The customer service is rude and i spent more than 35 minutes trying to look for the card but nothing. The cashier said that they don't have them there and its hard to believe that a ENTIRE walmart doesn't have something as simple as a gift card. Disappointing. read more

Worst Walmart ever!!!! Avoid this place!!! Called them to ask about a product, but they kept transferring me and I was on hold for more than 45mins. Then called again, kept calling and every time I was transferred, then placed on hold. Every time you need help the employees seems to try to avoid you, me and my mom and another lady waited to get fabric cut. A lot of employees kept walking by and just ignoring us or telling us, "that's not my section" then finally a guy who was training a new employee comes up and helps us, it was not his section or anything but he tells us, " yeah some of these workers act like this isn't their job, helping customers". He was not one of the normal employees, he had a yellow vest on. So obviously he knows how these employees are. Then went to the deli to get some sliced meat and cheese. Same thing, the ladies behind the counter avoided me for 10-15mins. Tried talking to them or getting their attention, they just kept walking by ignoring me or just talking amongst themselves. They treat family of other employees with a lot better customer service than the actual customers, was at the Deli once again and I wanted some hot food. Their was a lady in front of me (an employee on her lunch) they lady helping her sure was smiling and talking and seemed so happy. When it came time for me to get something everything seemed like a rush and rude, like she didn't want nothing to do with me. Seriously Walmart needs to hire people that ACTUALLY WANT TO WORK!!! Fire these people that hate their job and let them find a job that does not have to do with customer service. There are so many other people willing to work and actually give a shit about their customers. I now go to Target or Smith's where the customer service is a lot better than these people that know nothing of customer service. read more

The walmart on West Main is alot more clean and organized. I highly recommend going to the West Main Walmart as oppose to the East Main one. I know the previous review labeled the West Main Walmart as the Navajo one....that's why it is more cleaner and organized. read more