Stock carts blocking every aisle. It took me 15 minutes to get out of the cosmetic aisles because of stockers, partially loaded abandoned carts, rude people leaving their carts in the middle of the aisles, people parked in the middle of the aisles on their phones. One couple with 2 carts and little kids walking 1 mph spanned the whole aisle so nobody could get through. All the pass thrus had stock carts blocking them. Why the store can't do all the stocking at night when there are much fewer shoppers I don't understand. Every time I've been there it's a claustrophobic nightmare. And trying to see prices on ground beef? No prices, just scan tags. WTF!? And I won't even get started on finding someone to help. This store has most of what I need, so I go there. But the stress level is climbing and I might be going somewhere else from now on. read more

Poor customer awareness in the automotive center waited hours in line to somebody to reach me the just for them to tell me to book a appointment instead of understanding and helping out on the situation, very disorganized read more

As of 8/20/2021, super glad they had gluten free Great Value branded snacks that I haven't seen back home in Vegas. What wasn't cool is the maskless greeter with the stack of complimentary masks and hand sanitizer. So many people maskless in the store, coughing, who already looked one foot in the grave who definitely couldn't afford a stay in the hospital should they get sick. read more

Walmart Supercenter - Gluten free Great Value Oreos. 8/20/2021 - Department Stores Near Me - Carlsbad, New Mexico

This is a shout out to Sara in the Vision Center. My daily disposable contacts and I were separated on my vacation. One call to Sara and she had prescription contacts ready for pick up. I'm now seeing clearly again. read more

Picture 20 associates in vests standing around doing nothing, ONE cashier working, and a long line of people patiently waiting to check out. When we finally got to the register... SHE DIDN'T SPEAK ENGLISH. WTF!? An item didn't scan correctly so we had to wait for an English speaking associate to translate and they sent me to take a photo of the price tag while everyone behind us waited (and all those folks in vests stood there, still doing NOTHING.) It's a small town. They could use some competition. read more

The automotive department at the Walmart in Carlsbad, New Mexico is the worst department I have ever had the unfortunate experience of dealing with. They almost never answer their phones, they are rude, and there is always a 3-4 hour wait. Yesterday, I called ahead to see if they had tires in stock, they did. When I drove an hour to get there, WAY before their posted closing time, they informed me that they are closing earlier due to a lack of employees. I will never go to that Wal-Mart Automotive again. A retarded baboon could run that department better. read more

Lately the pickup service has been horrible. They gave me rotten potatoes, moldy bread that expired the same day I picked up and they also forgot some items. They did refund me right away, but it is an inconvenience. read more

Walmart Supercenter - Rotten potatoes - Department Stores Near Me - Carlsbad, New Mexico

See all

Lady wouldn't let me buy a beer because I was with a friend who said he wasn't drinking. Came back later by myself and was denied again. I am 22. Went down the street and got it somewhere else. You are a real hero lady. read more

Don't know why they're rated so low. They had everything I was looking for as a visitor to town except for some kids' sized shirts for the touristy area stuff. But hey, they're not a tourist location, they're just Walmart! It was clean, the employees I talked to were nice. read more

I was in town to take care of my elderly father. For safety reasons I decided to go just before closing to reduce exposure to the Rona. Walmart is what we all know what it is. So explanation is needed. My issue is with this particular location and maybe all. The alarming amount of no maskers. Very few shoppers were present but many were not wearing a mask. Of them they had either masks in thier hands or around their neck. Clearly they wore them to get in, but remove them once inside. There was a lot of associates around to see this but nothing was being done. I place blame on walmart. They need to staff or empower employees to take action. I am sure fear for their job is greater than fear for their life. Sorry I dont have a solution, i am just presenting the issue. read more

#1 worst walmart, staff is very unhelpful, Supervisor/manager is an idiot, did not want to accept my i.d. because it was "mangled" when you can clearly see my D.O.B on it.. she looked more mangled than my i.d. I don't know why she's still working there. read more

Continues to be the worst Walmart ever no registers open even though at least 10 people just standing around up front. Says the open up at 6am but more like 10pm. If I could put 0 stars I would. Just come here for basic needs. I hate this place read more

Need more registers opened !!!! Mom with children shouldn't have to check them selfs out !!!! Especially in this economy. We are paying more for groceries and we're also doing extra work checking them out and then we have to put them in our cars and then we have to go home and put them in our house and then we have to put them in our fridge is like come on, we're going to a place of business and putting our money into it and we can't even be checked out. I hate what this world is coming to all. I am begging and asking for is a little bit of help. How hard is it to have people at registers doing their job two isn't enough because let's say that people without kids are going to that line and then the people with kids need to get out of the store and the ones with check out people are longer already then they are forced to go to a checkout line because they have to leave and by the time we're walking out of the store we're exhausted. read more

Worst place on the planet. Even the self help goes for miles. I can't even count how many people are in line and four checkers open read more

See all

Ok. Been here a year and a half now and this shithole of a store has not gotten any better. It's still dirty, they still have broken and damaged products on the shelves they're trying to sell to customer and they completely removed their kosher section (right before Passover!). When we asked, several of the employees didn't know what the word even meant except one--who stated to another, "You know, Jew food." Like, did you just even say that?!? This place is unreal. It's unreal because you wouldn't think a store could stay open being so shitty, but yet it does. No one cares. Do yourself a favor and go to Albertsons. It costs a bit more, but the store is clean and the employees are nicer and better trained. read more

This is a good Walmart Store. It is. They try really hard. But, I feel sorry for the employees that have to handle the numbers of people that they do. And I hate their parking lot. I hate that it has one way in and one way out. Walmart, you need a second store in this town, yes you do. And you need more ways to get in and out of the store and the parking lot. We deliberately go to Roswell or somewhere to do our shopping because we hate that parking lot, the mess of trucks parked everywhere, and that horrible traffic light . Otherwise, this is Walmart. Good people, good products, its good. Its just the external factors in this overly busy town that are really hammering these employees and this store. We need an extra store here Walmart. And new lights and entrances. A back door out of this place. read more

Never in my short 26 years of life have I ever felt as disrespected as I did the one time I went to the Carlsbad Walmart. Being from south west region of texas (Uvalde) customer service is amazingly helpful and respectful in my hometown. First of all there was no carts available in the cart bay so I'm looking around and the only ones I see are being used. I asked the 350 pound man (I'm not going to say door greeter as that may be his title but he was just a gossiping civilian) where I can get a push cart. He turns to me as if I was a disgusting sight between his casual gossip and says "I don't know go find one somewhere" I began to catch his vibe and told him if I had to call ahead and reserve one next time, which he began making rude remarks and I just walked away. read more

The grocery pick-up is always super helpful. Inside this Walmart I haven't seemed to run into any issues. As far as a Walmart goes, they help their customers any way they possibly can. All staff who has ever assisted me at the Grocery pick-up is always kind, helpful, and make sure that they can take care of their customer the best way they can. The employees are also taking safety precautions to abide by government guidelines and regulations during Covid-19. I am thankful to have been able to utilize the grocery pick up service throughout this time especially as it can be very challenging to shop in person at the actual stores with my strong willed 2 year-old toddler so they have really been able to assist me greatly during this time. I always have faith in placing my orders, and if there is ever a mix up, customer service is very proactive in issuing refunds for items that may be missing! It only happen every so often but sometimes I request to reject a substitute but for some reason sometimes employee doesn't reject it properly so I have to call in for that every once in a while, if that process was more smooth would give 5-stars but am happy with the services and goods that this Walmart provides in this town. read more

Walmart Supercenter - Walmart Grocery pick-up order - Department Stores Near Me - Carlsbad, New Mexico

This is the only Walmart I have ever seen with a roasted pepper bulk bin. I posted a pic of the USA peppers. You would serve yourself like you might get nuts or granola from Safeway. Really amazing huge and delicious looking angry peppers! Yelp 365 Challenge: 64/365 read more

Walmart Supercenter - USA peppers - Department Stores Near Me - Carlsbad, New Mexico

Welcome to the worst Walmart in the southwest. The place is consistently filled with empty stretches of shelves. Registers are undermanned and half were removed and replaced with self checkouts. And in their most recent remodel they have added gates to the entry, forcing customers through the registers in order to exit. If they weren't the only game in town for so many things I'd never set foot back in there. read more

Walmart Supercenter - The remodeled entry. - Department Stores Near Me - Carlsbad, New Mexico

See all

This is the filthiest Walmart Ive ever been in. The shelves are empty and pallets of goods in the Isles. The sanitizer dispensers are empty. Buggy wipes empty. The store is under staffed. I would recommend Albertsons for groceries. Clean, Staffed and shelves are stocked. read more

Decent Walmart, they have a good amount of cashiers and the store looked clean. Bathrooms need some repairs. The stall doors are broken in the bathrooms in the back next to the in store pickup. read more

Dirty store, really long lines, worst Walmart I've ever been in. Thank goodness I don't live in this town and have to use this place regularly. read more

Had the worst experience today. The front door lady Interrogated me like I was stealing something. Apparently she had wanted my receipt but never asked for. And just made an assumed that I stole something because I had a reusable bag with me. All she had to do was ask for my receipt and I would've given it to her. When I leaving Walmart sometimes they check the receipt and sometimes they don't, so I never know. This is ridiculous and poor treatment of customers. read more

This store was terrifying. It was not clean and the employees were not good ones (for example, ignoring us in the checkout to talk to friends across the store - our cashier shouted and waved to one of her friends while we were standing right in front of her). This store also didn't carry some of the things we needed, like long-sleeved shirts for example. It's a pretty bad store, but it's also the only game in town so I guess they don't feel the need to be better. read more

Get your ice machine fixed, it is so hot out there! Other than that, it's a pretty standard walmart. Got everything I needed at one place. Not one of the cleaner ones I've been to, or organized for that matter. read more

The worst customer service I have ever experienced at any Walmart, ever. We needed to get a trimmer out of a glass case with a lock on it. My S/O went in earlier in the morning and waited for someone by the case for 45 mins after talking to 3 different people about needing something in the case. He left so we both went in later that day, and as we stood there waiting for someone to show up, countless Walmart employees walked by talking, on their phones, and obviously not doing their jobs. No concern for us. A nice gal came up and shook her head after we explained our situation, and said "honestly I don't think anyone is going to show up." She was just as frustrated as we were. About 30 mins go by and someone shows up with a key saying they had to clock in and apologized. I don't blame the women we talked to, I blame the employees who weren't doing their job. Pathetic. read more

Honestly I love Walmart but this one is horrible the some of the people are nice but the rest are just asshole I lost my wallet and then I called and they hung up on me and then called again honestly some of there staff are ass honestly I rather go somewhere else read more

Whats the point of doing online ordering if they don't staff enough people to get the job done on time? And then I go inside (where they are limiting people) and STILL don't have enough cashiers staffed to handle a reduced number of customers. Customer service should come before labor percentage. read more

I don't really like how big this Walmart is coming from out of town it was confusing to navigate through the store

This has got to be the WORST Walmart I have EVER seen! Trash in the isles, bare shelves, Other shelves simply piled with jumbled up merchandise, extremely understaffed and the grocery department was disgusting! Opened packages of meat laying on shelves, half drank bottles of juice in the soup section, packages of cookies open on the shelf. In looking for some packaged lunch meat and cheese, I found 4 packages of lunch meat with mold on them, expired dates. Why is this place still OPEN? Seriously, someone from Corporate needs to see this! Even the original store back in the early 90's was not this bad! read more

Has to be one if the worst Walmarts I've ever been in. Perpetually empty shelves, surly employees, crappy produce, and long lines. The only reason anyone shops here is it's the only game in town. This place is a joke when it comes to handicap accessibility, they load the isles so full of stock to be shelved you can't get through with a normal cart let alone a wheelchair or motorized cart. read more

For a Super Walmart they sure don't keep the store very stocked. I understand it may be because this is really the only place to shop in town, but maybe hire more people or order more stock. Premium beer selection sucks, and NM has very weird rules about what hours they can sell beer. Not till after 12pm on Sundays. Place seems to have everything you need. Bakery and meat dept. people are extremely friendly, checkout people are complete opposite. read more

So discouraging. Holy rollers. I guess if you go to the same church as the floor supervisor then you'll be treated with respect. But boy. Rub her the wrong way and you figure it out.. why the congregation is soo small. I can endure a lot of things. But hypocrisy is not one of them. I often make the trip to my very friendly well stocked Walmart located just 33 miles away in artesia. People. Wake up. Get a grip. Have some work ethics and true integrity. And you call yourself a woman of Christ. Smh. NOT. Your true colors shone through the other day when you gave your own coworker your behind yo kiss cus you didn't want to provide service to me. Personal issues should stay at home. No place for personal issues at work. Especially when it's not work related. And there... you have it. Want to avoid the drama. Best time to shop is late night. Early early am read more

Best experience i have ever had in Walmart. The people are so laid-back unlike walmarts in big cities.

Some of these comments seem like ex employees or something.... Or has never actually been to a Walmart. We all thought it was "normal" and e had 4 cashiers! Whaaaat?! Never seen 4 cashiers in a Walmart (somewhat exaggerated, but not much) read more

The most dysfunctional Walmart ever! Always out of things. Shelves not stocked properly. Not enough lanes open at busy times. Looks like Christmas in January. read more

I was traveling and needed a quick all in one pit stop for some toiletries and a frozen dinner. I thought the store was reasonably well organized, easy to navigate and the check out lines are quick. I've only stopped here once, but it suits a busy travelers needs. read more

Okay in the Wal-Mart genre of the world... This takes the cake for the filthiest Wal-Mart I have ever visited!! Ooh my word, I thought I smelled body odor as if someone had not showered in over a year. Inventory all out order. To me, filthy, filthy, filthy!!!! read more

OMG!! I just spent three hours trying to get one new tire and putting the front tire onto the back. They had one tire guy. ONE!! Between the manager constantly interrupting him and the intake gal, it was ridiculous! Do one car, talk for 30 minutes. Do another, talk another 30 minutes. Do another and take a 20 minute break! Good grief. I'll drive to Artesia, Roswell or Hobbs before I go back to this service center. Then the manager found it more important to talk to her crew than to check me out!!! ARGH!!! read more