The automated telephone refill system CVS currently uses takes at least three times as long to get…read morea prescription filled than the previous system. Before you entered your prescription number and the system told you the prescription was refillable or not. Now you have to listen to a list of all your refillable prescriptions before the system allows you to select the prescription you want refilled and you have to tell it at least three times for it processes the refill! I've been a customer of this pharmacy since I moved into the neighborhood 20 years ago but I am going to find another pharmacy.

yeah no. I lived near this cvs for years, and I mean not even like 5 minutes from it. This is by…read morefar the worst CVS I've ever been to. There's only one nice worker and except for them all of the employees are incredibly condescending. If something says it's in stock but you don't see it out, don't mind asking cause if you do, It's "not being sold anymore" even though it's literally in stock on the app. if I'd give advice to the management, work on your employees attitude towards costumers.

Jann's pharmacy is awesome. I recommend it. There is almost no wait and it is a well run pharmacyread more

Jann's Pharmacy really helped me out!! Im from Colorado and this will be my pharmacy everytime I…read morevisit TTown. They helped get my presription filled when I was given the wrong information at a different pharmacy. They really went above and beyond for me and I really appreciate them. Local, efficient, professional and friendly. The total package! Thank you

I'm visiting Tuscaloosa for my daughter's wedding and due to state law I was not able to fill my…read morepain meds. I have been in the meat business for 40 years and my body has been abused and I have retired at 60. I have arthritis throughout my body with the most in my neck. I have to have my hip replaced after I get home to Michigan. So I had to have my doctor send a new prescription and unfortunately I had it sent to the CVS pharmacy on 15th st. I called prior to leaving for the pharmacy and gave them my good Rx information and was told they were working on it. I went there and gave the pharmacist my information and was told she would not fill the prescription because it was from Michigan. I asked if it was some kind legal issue ( I had checked it out and it was perfectly legal) I was told the reason was it's not a good idea to fill the prescription from out of state. Well I called my doctor's customer service representative as the office was closed for the weekend and explained the issue and she told me that she was unable to communicate with my doctor on the weekend. But offered to call the pharmacy and see if she can help me understand why I have to go to my daughter's wedding in severe pain,by the way I'm in it and I will be standing a lot. First call she was hung up on, she called back and she doesn't get a reason why they are not filling my prescription. She called me back as I was waiting to go into the restaurant for my daughter's rehearsal dinner and gave me the bad news and said unfortunately they are probably going to flag my prescription. I decided to call the CVS pharmacy not far from the 15th st location and they said they don't know why they didn't fill it and if my doctor could send them the prescription they would fill it. I called CVS corporate customer service and they said it was because it was flagged by the system and the issue was my address was incorrect. That's funny I never got to show my identification information and I said I would be happy to show my identification and social security card to the pharmacy and the pharmacist at 15th Street location was not filling my prescription. I believe the reason was that I was the wrong color in a black ran pharmacy. I will be taking the time to get to the bottom of this with CVS corporate, but I'm going to have to go to the wedding in pain because of CVS can't employ quality non discriminating employees that have customer service experience.

Did not like this CVS location AT ALL! The only reason why I rated it 2 stars was because there…read morewere items in there, but besides that it was extremely ghetto compared to the CVS pharmacy is the area.

Be careful if you ever have to change insurance information. Apparently they just add instead of…read moreupdating. I received an overpayment recovery from an old insurance where they had been filing with them after the insurance was provided. I looked on the app for the 1st time ever and was shocked to see that they have 3 different insurance numbers listed and the are just randomly running whichever one to fill prescriptions. Now I am getting the run around on how to get this resolved. ​

It was very slow through the drive thru. Took me over 45 minutes to get my prescription. Took…read moreforever to get it at the window. Would not recommend this CVS

Store is clean and stocked well, they have some great sells. Virgie was nice, professional and went…read moreback in the stock room to find a product I was looking for that wasn't on the shelf yet but they did have it in stock. Greeted me with a kind smile and helped me find what I was looking for, which I sure do appreciate that.

8 employees doing nothing and refused to help me "go talk to the cashier" who had a line out the…read moredoor and was the only one doing anything l. Extremely rude.

Always very helpful ! Why not support a local business if they are helpful and help you ? I don't…read moreunderstand some reviews but for me they have been wonderful Meredith is great and so helpful .

Been going here for two years having the utmost respect and kindness. A pharmacist answered the…read morephone named Tim. When asked why I didn't receive a text that my heart meds were ready he said if you were worried about your health you would have called. He then tried to verify my number and took the text messages off my account. Hmmm I've received at least 12 text so far this year. He is a bully and a nasty human. Do not recommend. It's a shame, Bo is a wonderful human being with compassion and respect.

Rob is a great guy....love the serviceread more

Best Pharmacy in town. Rob & his staff learn your name, get to know you, & are very sincere. There…read moreis never a long wait with a very relaxed atmosphere in the Pharmacy itself. After years of using chain drug stores to fill prescriptions I switched to them a while ago & have never looked back.

Okay, I will begin by... it takes real bad effort to get a one star from me. Years ago, this…read morelittle town in the blackbelt of Alabama had TWO pharmacies. But, however, when Marion Drugs/Winn Dixie's/Jitney Jungle's pharmacies closed it left one hometown run pharmacy in this small town where it is 20 miles to the next pharmacy. A Fred's opened up some years ago and dirty politics (I'm guessing) has kept them from opening theirs even though the area in the back of the Fred's store is designed for a pharmacy. There is an awful monopoly on the pharmaceutical business in Marion. So, I guess it leaves it pretty much open to do questionable things and have bad reviews on Yelp. College City has once delivered my Dad's highly sensitive (double counted) meds to SOMEONE ELSE who just happened to know who my Dad was and honestly returned the meds to the store. Isn't that a Privacy Act violation??? And, giving someone the wrong medicine could kill them. I went there today to get my prescription filled. It was a transfer from the CVS in Greensboro so I was prepared to wait a little bit. Now, CVS in Greensboro has filled on of my transfers from College City in as little as 5 minutes (see my earlier review of them). This morning I was told to come back at lunch time. So, it took almost 3 hours to fill a script that already had a refill on it. It wasn't like they had to fax the doctor's office and get an approval on it. I am trying my best to do my future drug business with other out-of-town pharmacies. Sorry, Roy Barnette, Brad Sturgis and others.... but, that is just how I see it.

College City Drug Store is my favorite place to shop in Marion. Also, I would not use any other…read morepharmacy even if there were another one in town - I might change doctors but not my drug store - Brad Sturgis and his team are professional and timely. I have never had to wait on a refill that I called in before coming to pick it up... though I do not mind waiting because the store never disappoints with top of the line gifts and unique items to browse. Marion is lucky to have such a unique store on top of such professional and caring pharmacist.

Pharmacist has forgotten whom the Dr is. Now filling complaint with Alabama board of pharmacy. Dr…read morehas offered to take call via his cell over weekend. He has sent in prescription via two step verification system as well as medical chart. Pharmacist still wants avoid dr's ordered for a medication required for my health.

It takes a long time here. Too many rotating staff. This creates much confusion for the patients…read moreand staff. It can be really aggravating here.