I called. Explained sound, issues with exhaust and check engine light. Can you please take a look…read moreat all three and fix it. "Yes yes. "I asked do you have appointments after 4 or weekends, "no we close at 5 and on weekends". Okay, I'll book time off work it needs fixed. What time do I need to have it there by to have it fixed? "2pm will give us enough time to look at it and get it repaired." Are you sure? I can come in at noon or earlier I just need to know, I cant miss a lot of time at work but I need this done. - Day of. There at 1:10pm hand keys and say let me know how much it is and when it is done. They maybe look at it for 30-45 mins and take it out of garage and park it. I'm thinking oh maybe it's done? Can I pay and get my car now.. oh no we didn't do any work - we inspected and diagnosed, you weren't booked in for repair work.. Why would I book with you, to have to come into town an hour away from where I live TWICE, and on top of it nobody checked my exhaust or my check engine light? "Oh we don't have time to check the code for the check engine light now it's too late" And then I ask for manager to be told that this is all my fault because how on earth did I think coming in at 2 meant they were going to be able to do any work? Are you absolutely daft?! I get the explanation, that it makes more time to schedule an inspection and then if the customer wants the work done then book the repair.. but when someone is calling you saying I'm in Sussex, all the places around here are booking the 21st or later.. and you saying oh I can get you in sooner.. and I explain I need it fixed.. So now, I'm down 75.70 for your inspection. I'm down over 80.00 in Lost wages, 30 dollars in gas and you are telling me my car wasn't worked on engine light not checked - I told you that I had basically zip ties holding my exhaust up and I wanted that checked and you did not do that either? And you fail to see the issue with this? I just get told how great your garage is now, how you've turned it around this last year, go ahead toot your own horn. Oh yes, the people answering the phones didn't give you correct info, but we know best. 666.00 repair quote not counting how much it's going to cost me to check engine or exhaust. And guess what, those appointments that I already had booked?? I canceled them to come to your garage because you assured me so much faster?? They were for the same date you booked me in for my repairs. Completely uncaring, checked out, crooks.

Came in 3 months ago to get brake line system fixed. Came in last week to get brakes checked…read morebecause something felt off. Took 5 minutes and they told me nothing was wrong. Brought the car to a different garage and they told me the fittings weren't on right and that I was leaking brake fluid. Never going there again.

Not a happy customer! I traveled a fair distance to purchase a drawer chest, mid chest and 6 drawer…read moretool cabinet that was in the flyer for for 549.98 plus tax. It did not come up to that price on the cash register! It came up to 669.97 before tax. The sales associate called for the manger. I believe her name is Joselle. Wow! She was the worst manger I have ever dealt with! She couldn't put a smile on her face if she tried. All she told me was it was an error in the flyer. She didn't even try to help out in any way!! When I was in the parking lot I had two different people stop and tell me I was in the right and they were not impressed with the manager! I think I will stick with Kent and Home Hardware. I know from past experience they will honour issues such as this one when it happens. No more Canadian Tire for this family, especially the Dieppe store.

A HUGE miss for Canadian Tire on Dieppe…read more As everybody else, we've been regular customers, and everything has been smooth. But I just had the worst costumer service experience: a staff woman (joselle or something like that) was extremeley rude telling me that I needed to cover my face specifically with a mask and I should go and get one in the Customer Service area. I nodded and went there to get it. Then my partner told her we were sorry, we didn't know about it, and she just ignored us. She pronounced her name so fast and mumbling when we asked it, and even cover her tag that way we couldn't see it!! Then we complained and called for the manager... and, like in a bad movie, she was the manager on duty. When we told her she didn't give us her name properly, she said "I did it that way because I didn't want you to understand my name". Then she ironically said Thank You, smiled in a sarcastic way and left. I just... Is this for real? I don't even know what to think. It's Customer Service. Even if you're having the worst day ever, it's not customer's fault. Period.

iverview NB - Canadien Tire Book an appointment for 3 PM…read moreDrop off my car at 2PM, waited no news so I went back at 4 to pick up my car with its new NB inspection sticker. Turn out no one touch the car, wasted 2 hours of my life I will never use Canadian Tire ever again, cancelled all my future appointment They just lost a customer because they could not inform me of the delay so me the customer does not waste his time. Customer service is a zero 0/10

Took my car for breaks at Riverview, Canadian Tire . For months afterwards I kept hearing a rattle…read morein the front of my car! I took back twice and asked them to take a look. They said they couldn't find the issue...I then went to another mechanic and watched while he put the car on the hoist. He took off the tire and discovered they didn't put the clips back on my brake pads. Not just the one side but both sides were hanging on by one clip each. When I contacted the service department the person that I dealt with was not helpful. He basically called me a liar and said there was no way I could of been driving around for 1 year with this issue! I asked to speak to another gentleman which I had a repour with (Mike) and he said you're NOT speaking to him, your speaking to me!! I am still reeling from this experience and will not be taking my car back for service! Not that the customer is always right but wow!!

Please invest in sensitivity training for your employees. Employees treating customers in a…read moresub-standard manner is bad for business. When customers are treated poorly (or extremely well), they will tell everyone they know about it. That's exactly what I'm doing right now. If you take proper action, I might change my rating. Until then, this is what you get. I had a horrible experience at your store today. The cashier was wonderful (so, please don't reprimand her; she did nothing wrong), but it just takes one experience with a rude employee after to leave a bitter taste in your mouth. After we were done shopping, my husband and I were getting ready to leave. He needed to use the washroom. I drove the motorised cart close to the entrance/exit area, waiting. (The other motorised cart was still available). We had purchased home related items (bedsheets, etc.). So, I waved the receipt to the employee standing at the front entrance area, before I put my receipt inside the packaging of one of the items. I stood up to just put my phone (with my credit card) into my pocket. Next thing I know, this other employee (elderly white male) is eyeing my legs, as if ambulatory wheelchair users don't exist. He then approaches me and asks me if I need the cart. I say "yes, of course". He prods me with the same question repeatedly, and now I'm finding myself having to explain my physical issues (which is really none of his business). He then proceeds with "you'll know what it's really like when you're my age" and then goes on and on about all the surgeries he's had. It's unfortunate that he's had several surgeries, but that is no excuse to antagonise me when I am just trying to shop and leave. He then asks to see my receipt (note, he wasn't doing this for other customers; he wasn't the employee standing at the entrance for any of this; this was clearly a personally targeted situation). I pull it out of the packaging I tucked it into and he goes over every item line by line. Again, this would make sense if he was doing this for all customers, but nope. Just me, AFTER giving me grief for using the motorised cart that is there for people like me who need it to shop. When my husband (white able-bodied male) arrived, his tone changes, but he still goes on and on, and follows us for a bit, as we are trying to leave. We just ended the conversation and left as quickly as possible. In the past, I have been rudely asked if I need the motorised cart (which I absolutely do), and it is annoying, but they don't normally keep bothering me with it. It's a minor annoyance. What happened today was well beyond that. It was ableist, racist, sexist and ageist, especially when he started following us and saying that his friend with arthritis works on a computer all day. Cool, I also have arthritis and work on a computer all day. Just because I'm a disabled woman of colour doesn't mean that I am lazy or have no career. Train your employees to not harass disabled POC customers at your stores. That kind of behaviour is not acceptable.

Don't know how I seem to always find a Walmart wherever I go. Sis and I went into this store…read morelooking for local canned goods, and were not disappointed. We also got some things we could microwave and some tea. But my personal favorite was the spicy Indian corn. Unfortunately the curried chick peas didn't make it home with me, because I thought I could carry it on the plane. No, TSA said it had liquid in it! OMG. So next time I store my canned goods in my checked luggage.

I bought a very nice $200 dress shirt here for my wedding, but found something that suited me…read morebetter a few days later at another store. I returned the shirt with all the tags on it but I was not given my money back only a gift card for the value of the shirt. Unfortunately, within that week, I seemed to have misplaced my giftcard of my item return and called Klozet to advise them of this. Everytime i have come here they ask for my phone number so I figured I would be in the system and my giftcard number included. They said sorry and that since i lost the card they couldn't help me. They have great clothing and the staff is very helpfull and friendly. The only issue is that they will not return your money and only give you a gift card back. I know I should not have lost my giftcard, but they made $200 off me and did not offer to look into it. For this reason I will never return here nor will I ever recommend this store.

Whenever I go to Klozet, the girls at the boutique always make me feel comfortable, like I am…read moreshopping with my own girlfriends!! The owner, Janique, is very helpful and will help you find what you need from every day clothing to cocktail dresses! I highly recommend this place and it's always great to help support a local business!