1. Walmart Auto Care Centers

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Roswell, NM

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Walmart Auto Care Centers

1.0 (1 review)
Closed • 6:00 am - 7:00 pm

Services - Walmart Auto Care Centers

Tire balancing

Tire installation

Tire repair

Walmart Auto Care Centers Photos

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3 years ago

There was only one vehicle ahead of me and it still took them over 2 hrs to do a simple oil change.

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Roswell Ford

Roswell Ford

(16 reviews)

Roswell Ford is a great place to have your vehicle serviced! Polite, professional, knowledgeable…read moreassociates. They keep their promises for an efficient, timely service call. I have a Ford Expedition platinum max and I love it!

I had my van towed here about 18 months ago when the motor shot a spark plug. This is a common…read moreproblem with the Triton Modular motors. In fact it happens so often that Ford makes a special repair kit specifically to address this issue. It took them a week to fix and I thought everything was fine. In fact I gave them a 5star review on a different platform. Well here we are less than 10k miles later and the engine started miss firing. After a bit of digging around we went to remove the spark plug that Roswell Ford repaired and the whole Helicoil came out with the plug. The plug and Helicoil were covered in rust and debris. It turns out that they didn't use the Ford Spark plug repair kit made specifically for this issue. They used an off the shelf Helicoil that isn't suited for this application. If you want to know how they screwed up keep reading. The ford Helicoil has a large flange around the top edge. The spark plug seats against that lip instead of against the engine. By using a Helicoil with no flange the spark plug was pressing on the engine and pulling up on the coil. Eventually this caused a leak that let water in and combustion out. There is no excuse for this type of shoddy work. Ford has put out numerous bulletins about this issue and how to fix it. A quick Google search yields hundreds of examples of this happening and being repaired correctly and without further issues. Yet here I am paying a different shop an additional several thousand dollars to repair this correctly and clean up the damage caused by the shoddy repair. I tried to have this work done at another Ford Dealer where it MIGHT have been covered by the Ford dealer network warranty but the only dealership within towing distance refused to work on a vehicle older than 2013. It would have been cheaper in the long run to have the van towed to Albuquerque and fixed at a reputable shop like Advantage Automotive or Morris and Comanche.

Walmart Auto Care Centers - tires - Updated October 2026

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