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    Walker Dean MD

    3.0 (2 reviews)

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    Rocky Mountain Therapy Services

    Rocky Mountain Therapy Services

    3.7(6 reviews)
    2.0 mi

    An amazing experience! Great staff and therapists, they helped with my pain and strengthening…read more They help get my strength back after surgery so I can do the things I love. I could not be happier with my experience. I recommend them to anyone

    Well, I had orthopedic hand and arm surgery recently. With a doc located in West Valley. The sugery…read morewas not an easy one, as I had already had these surgeries previously and now I had severe scar tissue build up, so I had complications that resulted in the surgery taking nearly 5 hours instead of the planned 2. Needless to say, after a few weeks of recovery, it was time to go into therapy and begin to reuse the arm and hand. Well, after a visit to my doc, he gave me a referral to these guys to schedule physical therapy. I called and only received voice mail. I called and left another message. A week later, I still had not recieved a call back. So I called again. The lady who answered was rude, she talked over the top of me nonstop, would not let me get a word in edge wise and then had the nerve to tell me they were "worth the wait" She said the soonest they had was 6 or 7 PM a week away. I said that I could not wait that long. She had the nerve to say "well you can't just call in and expect to be seen immediately". My reply was you were called over a week ago, twice and don't return calls. Part of my issue for having to redo these surgeries and go through a very painful recovery was because of sever scar tissue build up. And part of the docs instructions were to get in to therapy and work on reducing the scar tissue on the new surgery asap. Now thew doc, nor the assistant will even pick up the line. Or return calls. Two weeks later, still no therapy. Avoid this place at all costs and I will be reviewing the doc on this as well. I don't feel like either one cares about the care or safety of thier patiens recovery!

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    Walker Dean MD - orthopedists - Updated May 2026

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