This is a very different style of Walgreens compared to most other locations I've been too. Pretty…read moresure the building is repurposed from something else. It's a nice store though. :)

The pharmacy clerks talks way too loudly you can hear her voice halfway across the store, I don't…read morego there for my prescriptions anymore because I never feel like I have any privacy. If you're going to work with sensitive public issues with people for God's sakes lower your damn voice.

The Pharmacists are all phenomenal, Lorraine, Loretta, & all the ladies! They are professional &…read morecordial during the busiest of times!! They employ great folks!! The FOH staff is very nice, they always assist when I cannot find something. The main-lady, is pro, & we chat about a variety of subjects. She continues stocking etc ascwe chat. Super nice people!! 5 !!! Unfortunately I blank out on name or I'd all of their names in my reviews. Consistently professional & friendly staff!! Thank you CVS!!

CVS Pharmacy was good until they weren't. Things happen in the economy and there are shortages on…read moredifferent medications. Sure, it happens. CVS was out of one of my medications. The online CVS Pharmacy App has a notice that if they are out of stock, they will tell you which CVS has it. They do not and will not do this for you. Recently CVS had a delay with another medication. A week had passed and so I called the pharmacy. The woman I spoke with told me someone would call me if they didn't have it. A day goes by and I hear nothing so I call because I assume they have it back in stock. A different woman answers and told me they don't know when it will be back in stock but to call tomorrow to check. So another day goes by and I call back. A third woman answers the phone and no they don't have it. She says "my guess is as good as yours. When we have it we'll just fill it." ‍‍ I found a new pharmacy immediately after.

A pharmacy that has a great selection of products. They even sell beer and wine by the can.read more

Beware of the very rude lady working the counter. We take our kids in there throughout the summer…read moreto pick treats (toys) and she scolds them for touching the toys. Today I witnessed a nice woman, who was buying something, ask if they had a bathroom or where public bathrooms were and the lady was SO rude, told her to go outside, read the signs. This customer was so taken aback and told her off for having no customer service skills. It was awesome. And I literally told her not to take it personally, the woman is just downright mean! But I do not enjoy going in there for the sheer fact of her being so mean. In their defense, I do find many of the small store owners in KPT are rude in general

2 days ago I went to pick up 4 transferred prescriptions I transferred a day before. They weren't…read moreready. The cashier was unhelpful but told me they be the next day. Well days later I'm at the drive through that their speaker has been in need of repair for a while. I'm being told to speak up, repeat things and turn my car off. It gets better the cashier says there not ready and tells me to leave and call back.. insane she gets someone else who says which one do you need. I ordered them all so stupid question. Then she says that will be 15 to 20 minutes. This place is a joke

Closed on the weekends and randomly at various times. Impossible to talk to anyone without staying…read moreon hold for over a half hour. I'm currently 40minutes on hold trying to verify a prescription. They also never have anything in stock and it takes days to get anything filled. After 15 years of using Walgreens I'm finding another pharmacy.

My wife had recently had major surgery... she is very lucky to have survived. Having recently…read moremoved, her prescription for Tramadol was called into the wrong pharmacy. The Male pharmacist was extremely rude and dismissive. This was explained and he was politely asked to call the pharmacy and verify that the prescription had not been picked up and/or to please check with her surgeon's office to verify the error. Instead, we waited almost 2 hours while he casually reviewed her history and noticed that over 9 years ago she had had a similar prescription for herniated discs and fractures. We are both professionals and sadly do understand that the rise for concern in today's world. However, his rude and passive aggressive behavior was totally unprovoked and extremely unprofessional.

I have never had a disappointing experience in this store/ pharmacy. From the staff at check-out to…read morethe pharmacy staff, they all have been friendly and helpful.

I was so surprised by the 1.5 star rating I just made a yelp to leave a review. The Rochester…read moreWalgreens is great, even when I dont show up to get my scripts they call and let me know I have until X day to pick up before its returned to stock. Even then it just means I'd need to call ahead of time to get them filled. A place like Walgreens in rochester handles literally thousands of prescriptions a week if not more all these people "I had to wait 20 minutes boo-hoo 1 star" "they were a bit short with me and didn't smile 1 star" are annoying. I have worked many a manufacturing/shipping jobs so imagine every order you pick and prepare is now dependant on if people show up and if doctors are auto sending scripts you don't want​ or not sending what you do need i imagine its hell on earth on the other side of that counter I once saw them dealing with understaffing and like half the people in a 10-15 minute line were loudly complaining or getting aggressive could you imagine being the one dealing with that? They've been great for me. Sometimes you have to wait a few minutes and sometimes your doc or hospital or insurance or whatever mess things up for you. It's American Healthcare and its a S show, and the pharmacists are doing their best despite it all. Take a breath, consider having empathy for the human beings who are providing a service to you, it's gonna be ok. If you hate waiting so much get your boring meds delivered, though obviousoy be wary that your meds will be left at your door not in your mailbox if you aren't there to accept delivery. If you have issues with the broader health system well congratulations and welcome to the resistance but you're directing your frustrations and ire in the wrong place.

A pharmacy is a pharmacy, and all will have problems, but this was very frustrating. I had my…read moredoctor send my script to this pharmacy because it's listed as 24/7 and I work nights, so it's hard for my to get to a pharmacy during normal business hours - I call to check on my prescription and am left on hold for over an hour and a half. No one ever picked up as once the clock hit 1:30am, the system hung up on me for the pharmacy's scheduled meal break. When I called the store itself to see if the pharmacist was in, I was informed that they would not be 24/7 all week - but the answering machine and the store's website don't mention this at all, and still act as though the pharmacy is available. An hour and a half on hold, and not once did the machine mention that no one was there. Just update the machine if it's going to be a week long thing, I've seen other Walgreens locations do it before, this was beyond frustrating.

I don't normally write reviews, but I had to write this one to give credit for exceptional service…read more My wife got a RX for an inhaler at 4:45 pm, and the script was sent to a local grocery store pharmacy. When I got to the pharmacy, I found out that the item was not covered by our Part D Medicare insurance, and that the discounted cost would be $211. I used my phone to find that Walgreens had the same item for $133. When I got there 35 minutes prior to the time that the pharmacy closed I asked them to transfer the script from the grocery store pharmacy. They were able to get this done in less than 10 minutes and they even found a GoodRx discount for me that I did not know about, making the final cost to me just $86. I saved over $120 thanks to their pricing and help. This level of service was unexpected and exceptional, and the price was definitely appreciated.

Says online they offer blood pressure readings at the pharmacy for either low cost or free. Went in…read moretoday and they said they do not offer them. 1 star for false advertising.

I liked this store until they charged me $17 for 2 extra passport photos. CVS charges $3.99, just…read moreacross the street. I was considering moving my families prescriptions over from CVS, but not now. Unfortunately, I won't be shopping at this store anymore. Overcharging this much just cost you a customer.

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-8pm, Sa 9am-1:30pm, 2pm-6pm, Su 9am-1:30pm, 2pm-5pm