Their automated ordering system is very annoying with the texts. They also order prescription too…read moreearly or late in an attempt to match up pick up times. I had a prescription denied once for that reason. The pharmacy staff are very helpful. Understaffed and underpaid. Still willing to help you out with prescription problems. I appreciate their attitude even though the automated prescription system is messed up.

the WORST pharmacy I have ever dealt with. Unhelpful, and aggressive pharmacists. I understand they…read moremay be overworked but everyone is these days, its no excuse to be rude. Something always seems to go wrong and it's never their doing. They also won't give any assistance when it does. I'm sick of it being a hassle everytime. I've been using CVS all my life and its a shame they made me go elsewhere.

this pharmacy gets 0stars if it was an option, you call for a refill and it will take a good 3 days…read morefor it to be ready!!! This will be my last time to use this pharmacy, I will start getting mine on the south side on willow street beginning in September!!!!! good luck keeping your doors open "WALGREENS " cause from what I hear is everyone is changing pharmacies

Horrible customer service. Tried to get COVID antiviral filled there and upon running my wife's…read morescript through system it told technician that her member ID did not match and she could not fill the medication. I asked if she could call the insurance since I know the insurance was valid. She said "We don't do that.". Horrible answer to give a billing manager from a medical company. She stuck to her guns and would not do the work though. Upon calling myself I found it was a bogus denial and the medication is only covered through medical benefit. One simply call would have resolved the issue not to mention this medication is covered through government assistance for the pandemic as well. Won't be back anytime soon.

Good CVS. Doctor sent my script to them and it was ready right as I walked through the door.read more

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

The Pharmacy Techs in this CVS, pharmacy are the most ignorant, hateful, condescending people I've…read moreever had to deal with at a place of business supposedly dedicated to healthcare. They lie, make things up rather than take the time to check patient records, and worse. God forbid you are required to take opioids following surgery because you will be treated like a scumbag addict. Unbelievable! If you are lucky enough to have any options, avoid these bitches (the technicians) like the plague. Terry K. hit it right on the nose.

After 4 years of being treated poorly, on a regular basis, we need to make changes. We were…read morehounded to come in and pick up medications regularly, We asked to be taken off their text messaging system, the auto refill. While Drs were trying to get us on Correct medications for BP, and Heart meds. Now we use automated system to call in prescriptions when needed, the automated system does not work most the time. If you call in a prescription to early, they just don't fill it. You come back another day and do it all over again. I could go on and on over a four yr period, but I have said enough to state the incompetency of the staff at CVS. I am sure there are other pharmacies around.

For all your drugstore needs. They also offer flu shots here. Typical CVS offerings of over the…read morecounter drugs, as well as prescription drugs. Also cosmetics, greeting and gift cards, staple groceries, snack items, etc. They also offer photo processing. Great location right on the north-west corner of W. Main (IL-250) and N. West Street (IL-130).

Two words: apathetic rudeness. They only barely care enough to provide rude service. A few of the…read moreemployees do genuinely try; however, it's a craps shoot if you're going to have an acceptable experiece (I've never had anything beyond acceptable), complete apathy, or abject rudeness from the employee. The pharmacy staff tend to be worse than the front end staff, but both are often so far below par that sub par would be a compliment. Past experiences have included having to complete the same forms multiple times because they misplace them, failing to following up on refill and transfer requests, and my favorite refusing to resubmit insurance requests when they make mistakes without cancelling the filled drugs and waiting for a new fill. Add this with the experience today where a cashier opens a new register lane at the photo department so it's unclear to the first person in line of she's open for customers or doing work, then not saying anything but helping a guy who just walks up ignoring me who had been waiting in line for a couple minutes and then chatting him up instead of working to clear out the line!

I am having all my prescriptions moved to a different pharmacy. Since moving here we have not had…read moreone prescription filled correctly. Lack of communication seems to be the norm there! Ugh so annoyed! Never ever will I go back there!

Why do they have an express service lane where you prepay for your medication if they are going to…read morehelp non express customers in the express lane? Waited till all the customer in the drop off lane were waited on then I picked up my perception in the slow lane being they were still not able to help the non express lady that was in the wrong line.

Walgreen says they're open till midnight Monday through Friday and it's 11 and they're not openread more

24 Hour Pharmacy! Definitely worth it itself. Every time I have droped my perscription off they…read morealways have it ready to go in like 15 minutes.

Don't go here if you are a law abiding citizen. The Pharmacists don't try and don't care. We were…read moretraveling through the state of IL from Wisconsin and my wife was sick and needed some Cold medicine. She first asked for Alavert D and they had never heard of it. Maybe they just hire dropouts for Pharm Techs? Then we she asked for Sudafed and showed them her Drivers License they still refused to sell it to her. Find a Walgreens in that town if they have one or better yet blow right through that place and find a town that is a little more friendly to tourists. Because Fairfield IL obviously isn't.

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.