This used to be my favorite Walgreens. The employees were great and the location perfect. Now I'm changing my rating from 5 stars to 1. This place has gone downhill in the customer service area BIG TIME. The entire staff is different now (old staff was amazing, wonderful, helpful and perfect in every way) and they couldn't be any more incompetent (acting) AND RUDE. There is always really loud chatter going on between them across the store. Basically ignoring people when they walk up for help or have a question or heck just to check out. It's so annoying trying to find someone to ring me up and then be treated like I am putting them out. It's always like this now. Don't you dare bother them to do their job-EVER. God forbid you have to ask about the ads/points/coupons/app. Twice now I've had dealings with the same manager over this stuff. He knows absolutely nothing about any of it, gets flustered and irritated, and doesn't listen to the situation(s) clearly enough. Show him facts and his mind gets blown and I'm left standing there still feeling like I'm intruding because he doesn't get it. Treat me like this once, shame on you, but keep treating me (and others) like this with every visit then no more $ for you. And I did spend a lot of it there. It will not bother me in the least to go out of my way to another location and give them all the business. Including 13 scripts a month from this household. This is as nice as I can be. Expletives are not appropriate here, but I had to count to 100 to be able to leave those out. read more