I have had issues twice now. Stop in after work to get prescription only to be told it won't be ready until tomorrow. Got home and an hour later I get a text that it is ready. Now today. My dentist ordered 2 meds for a dental procedure next week. It was put in early this morning. Go to pick it up after work and one won't be ready until tomorrow. I work out of town and it is difficult to get to the pharmacy after work if u have other things going on. They act like one can just drive over anytime. And then get in that line. Again. I use mail service for regular meds which works much better. Very frustrating experiences read more

This Walgreens exemplifies exactly what's wrong with the American medical system and it's grotesque failure on a grand scale as exampled here. . I called with a simple question about Covid testing and was put on hold by the tech. Another tech came on and was rude to the absolute extreme. If the good folks at Walgreens took on too much with all this Covid thing in testing and shots , they need to own it. This wasn't a screaming match but just plain rudeness. No "thank you" . No thanks for choosing Walgreens. (If you can't take the heat, get out of the kitchen.) Click. read more

Pharmacists rude and do not take the time to explain immunizations options and procedures. If you have an insurance issue, they do not care and treat people like crap. read more

Ridiculous wait for prescription. I went in to the store because there was a line at the drive thru. The line inside was incredibly long and when I finally got up to the counter, they didn't even have the prescription ready and said it would be at least another 30 minutes. The prescription was called in by the hospital over an hour prior. The woman was rude and didn't even try to apologize that it wasn't ready. A lady also butted into line and was served prior to those of us that been waiting a long period of time. When I went back to get it, i again has to wait a ridiculously long time. I know places are struggling to find help and I'm sure that's part of it, however, staff should at least be expected to be cordial to customers. There would also seem to be some way to speed up each customer, it is surprising how long it took to serve each person. read more

The service in pharmacy is in massive decline, but even worse since Thanksgiving. They explained delays in dispensing medication on Thanksgiving and then Christmas and New Years. We are approaching January and it's just as bad. I have one script that can only be filled the day you run out. My doctor sends it to them monthly, days in advance to make sure there is adequate time for Walgreens to prepare it. The last few months it hasn't been ready and I have had to miss several doses, which isn't medically sound. Walgreens is very aware of the medication involved and it's importance. Every time I call there to find out what's going on I end up feeling sorry for the employees. There just aren't enough of them. However that's not my fault or under my control. Wait times in the drive ups are crazy long for the same reason. This place really needs to reorganize read more

Understaffed and poor communication, the automated service will say it's done and when you arive, had to have pre- authorized 3 times , before finally receiving meds. Seems I have to make multiple trips every month to fill one script read more

Long wait times to pick up prescriptions both inside and in the drive-thru (like 20-30 minute wait times.) You feel badly for the pharmacy workers because you know they are overworked, underpaid and understaffed. I ended up transferring my entire family's prescriptions to Hy-Vee, after a very rude pharmacy worker canceled my prescription order when I was upset that my medication was not ready for pick-up (when I got an email stating it was ready.) She rudely told me there were 400 people waiting for their prescriptions too, and that I should return in 30 minutes. I decided to go inside to wait and shop. When I finally got to the counter to let the pharmacy staff know I was inside, they told me my order had been canceled! Other family members and friends have had similar issues with rude pharmacy staff. There are many other pharmacies in Eau Claire...I would recommend you use the services of those pharmacies. read more

Very disappointed after waiting the allotted time that they told me I got up and went to the desk to see if my prescription was filled and the very rude lady behind the pharmacy counter suggested that I have a seat because it's going to be a couple more minutes I asked how much longer and she proceeded to tell me another 10 to 15 minutes I told her I had already been waiting for over 15 minutes and she told me or rather argued with me that I have not been waiting that long, that there are other people in front of me and that they only have two pharmacists behind the counter read more

So I am a college student at uwec. I got a prescription sent over from sacred heart. The illness I got diagnosed with was one that recommended limited physical exercise. The taxi that I got called left me at Walgreens because they didn't want to wait 5 minutes for me to get my meds. So I was stuck at Walgreens unable to walk back to my dorm and my phone died. This wonderful woman named Sarah called me an Uber and paid for it. Such a wonderful act of kindness!the people at this Walgreens really care. Thank you Sarah and Walgreens! read more

This has to be the worst pharmacy ever. I went three times in one day for a prescription and they still messed it up. The pharmacy staff is overworked and understaffed.No one ever seems to know what is going on, and everyone is confused. I'll never return. I hope others see this and do not look to this pharmacy for medications. read more

I go here for the pharmacy and to buy snacks. ;) The selection is great and you never know what you'll find. The staff is great too. Whoever is doing the training gets two thumbs up!! read more