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    Walgreens

    2.3 (131 reviews)
    Open Open 24 hours

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    Can't lift the chairs?

    They're finished , they know it, and they've given up. Sorry for us even more when private takes them over. Prescriptions are thrown through a diner window to the floor, hopefully hitting a bin somewhere. Therefore, they always take five minutes to find your prescription. Need BandAids? Good luck. Complaining about the long lines? Remember, Walgreens is the retail KING at creating long lines. For decades. They don't shovel snow. Monroe and Hasted sidewalks?Untouched. Huge drifts on the sidewalk along the building so you can't get to it from your car. They mop the floors maybe once a week? Once a month? And then they send in 14-year-olds to do a crummy job. Two days before these pictures, the floors were as dirty and salty as Halsted Street; they must have just come in last night. Is there no pride? For a manager to tell a staffer "Get on that mop!" The health care system has it rigged against us. Our insurance companies have negotiated their monopolies: WE have no choice. "They can't get employees." Nonsense. I usually see half the staff wandering the aisles just killing time on screens. Slow motion everywhere. It's hard enough to deal with Walgreens, but when they slap you in the face with indifference and incompetence, it's insulting and infuriating. And sad. Walgreen's headquarters leaving Chicago? Good riddance.

    Marcia S.

    UPDATE 7/21/18: The store manager at this location called a week after I posted this (I'd left my phone number with the Walgreens customer service department). Asked for a detailed explanation of what happened and apologized, promised to look into it. But it's Walgreens corporate policy that dictates what happens in the pharmacy department, so I doubt he can do much. I increased the stars from one to two because the store manager was so sincere. ORIGINAL REVIEW: Would you be comfortable using a bottle of prescription eye drops that came out of this box? Or would you ask the pharmacist to exchange it? I'd picked it up at the drive-through window and didn't open the sack until I got home. Phoned the pharmacy manager (PM) and asked him to exchange it, and he said no without even looking at the box. So I took the box to the pharmacy and showed it to PM, also pointing out that the sell-by date was only six months out. I've never filled a script here that expired in less than 12 months. And I've been filling my scripts at Walgreens for years. PM told me WALGREENS NOW SELLS DRUGS WITH A SELL-BY DATE OF ONLY THREE MONTHS. And since the bottle looked okay, he wasn't going to exchange it. So I handed the bottle to PM and kept the box (for the photos). Called Walgreens customer service, and they blew me off. So I called my insurance company, who spoke with PM, but he held his ground... even though it would have only cost about $40 for the exchange. Blue Cross transferred my prescription to CVS, who filled it in two hours (12-month shelf life). It ended up costing me an additional $65 more. We look at the sell-by date of meat and milk before we buy them. Not we also have to look at that date when we pick up our Walgreens prescriptions. Which leads to my final question: If Walgreens sells drugs to customers with a sell-by date of only three months, shouldn't they at least give them a discount?

    And now my watch has ended

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    3 years ago

    The worst pharmacy in Chicago. Wait times are the worst. Expect to wait at least 45min and they don't care or try to go faster

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    Page 2 of 4

    Ask the Community - Walgreens

    Review Highlights - Walgreens

    Yet - you do NOT have to return it to the same place - ANY redbox works!

    Mentioned in 2 reviews

    Read more highlights

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    CVS Pharmacy

    CVS Pharmacy

    3.3(16 reviews)
    1.1 miSouth Loop

    Consistently rude arrogant attitude by several customer staff members, not the pharmacist or…read moreArianna. How about no name tags? i was rudely told i couldn't purchase the additional support items like tylenol for a foot injury. but had to go to the front cashiers a far distance away...that's fine, i get it's separate business, but then i was told they didn't know where the wheelchairs or electronic rides were, and basically i'm had no way to contact the store to request one at the pharmacy!!! No compassion and arrogant. you would think i was asking for something unbelievable.,,you are a pharmacy, i chose you as an convention host not from this downtown area. Again i specifically chose CVS at a target, very unprofessional...don't bother supporting tgeur business until thst changes for sure i called the store myself, they were extremely pleasant ajd sent staff w a ride. i am out of town convention ajd chose this pharmacy because it is CHS and Target

    I would recommend going to a smaller, or stand-alone CVS for a vaccination rather than the Target…read moreCVS South Loop. I made an appointment online, checked in 15 minutes before my appointment via text and the CVS online app. I patiently waited 20 minutes in the "vaccinations only" chair and was never called nor acknowledged. I told two different pharmacy techs that I was there for a vaccine and was told "you'll be called." After 45 minutes I waved the pharmacist over and told him I was waiting for a vaccine. He told me I needed to go to the Minute Clinic, which I did, despite my confirmation text saying to go to the pharmacy counter. I was sent back to the pharmacy and the pharmacist said he'd "found my appointment." So what was supposed to be a seamless in-and-out experience took almost an hour. The pharmacist was pleasant but never apologized for making me wait.

    Walgreens - drugstores - Updated May 2026

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