My first visit today was very satisfying. A small store with a large inventory. The staff was…read morevery pleasant and helpful. I bought a lovely bracelet. This store carries a selection of jewelry as well as all kinds if hair accessories and supplies. I highly recommend it.

‍ Hold onto your roots, folks--because Brandi is the blonde whisperer your hair's been dreaming of!…read moreUlta hit the jackpot when they brought Brandi into their glam squad. She's not just a stylist; she's a full-blown hair magician with a heart of gold. Whether you want buttery balayage, icy platinum perfection, or just a confidence glow-up, she'll have your strands snatched and your mood boosted in one sitting. Her talent? Insane. Her vibe? Immaculate. Your hair after seeing her? Unreal. If your locks have been crying out for a transformation, go ahead and book with Brandi. Don't walk--sprint to that chair. Trust me, your selfies will thank you

BAD MANAGEMENT! Today's my birthday, I always get excited for my free gift every year from here! I…read morehave been a manager for 6 years in the service industry and honestly I'm a pretty patient and kind person! This is not normal for me to write a bad review, and honestly it takes a great deal for me to even complain because I understand the struggle of the service industry! This sweet sweet cashier was working her tail off! She was so kind, patient and did her BEST! She had glasses and brown hair I don't remember her name but, I thanked her many times! unfortunately the MANAGER only scheduled one person to work the floor and since she was the only one actually working she was on register trying to tackle the LONG line of inpatient older Karen's who clearly don't understand what it's like to work in the service industry understaffed while dealing with bad management!!! When the cashier asked for manager help MULTIPLE times the manager yelled at her, had an attitude and was so rude to her one employee in front of a LARGE line of people. No way is that ever right to treat a person in such a way! The manager instead of helping getting this large line of people out the store and distressing the environment she decided to snap at her one employee and run away to "help" someone on the other side of the store. Priorities lady!! Priorities!! I patiently waited and tried to figure out my coupon situation for my free birthday gift, the cashier was being kind and helpful helping me figure out why I never got an email when I do every year and when she asked for the manager to help us the manager refused to give me my free grift and snapped at us. I personally truly don't care about not getting the free gift as much as I care about how this young lady was being treated!!! Bad management makes or breaks a work space and she needs to get herself under control if she's going to want to have hard working, respecting employees! She created a terrible work environment and I've only barely had an encounter with her and I could tell! I'm happy I decided to not shop and get anything for myself for my birthday (I was planning to) because I refuse to give my money to a place that treats there team this way. I hope this review gives higher ups a little motivation to try and fix this and work on making a better work space for the team and customers. That is the only thing I wish comes from this review!

There was barely any good units the only real hair ones were short as hell and the knots were huge…read moreand they were like $500 not only that they were selling synthetic wigs for $300. I don't need to say anything else.

REALLY? Sometimes…read morethere are just not enough words to appropriately describe an experience and this is one of those times. I entered this store looking for hair accessories that would give me some more styling options. Although I was greeted, I did not see anyone and could not tell who was working and who was shopping. It only took a few minutes for me to realize that this was not my store because there was just a general lack of anything of quality and the proliferation of synthetic hair (turquoise, red, silver), everywhere was the first sign. When it comes to hair care, I need "grown woman" real hair options and not the latest "circus" weave. Crazy!

Beautiful and clean store. Lots of items to choose from m. The store clerk was very nice. I will…read moredefinitely shop there again

November 2, 2023 11:40 A.M,…read moreI had just come from walking the track, getting my miles in so I'm feeling good, my endorphins are high. Its a great start to my day right? Well, I walked into Bok's, no greeting. Ok, I am going to get what I need and keep it pushing. I find my products in a minute's time and proceed to the counter. The cashier is standing with her back to me and still never acknowledges me. She is looking at the water bill, then mumbles, "hold on." It seems like she was on the phone from the way she was holding her head, so I don't know if it was directed to me. What I do know is that you had a customer in your store that you ignored twice. After about 20 or so seconds (yes, seconds, that's a bit of time to just stand there without any contact), standing at the counter to be acknowledged and serviced, I placed the products on the counter and left. In THIS economy, when I chose to spend my hard earned money with your establishment, poor customer service will never be tolerated by me. I want to feel like I am welcomed and appreciated for choosing your store to patronize and spend my money. I have always felt guilty going to these Asian owned hair stores knowing their history of treating their black clients like trash, but build and feed their families off of our communities without giving back to the very community that supports them. This was the catalyst I needed to stop patronizing these business. You will never see a dime of my money again, and I hope others wake up. Y'all need additional customer relations training, you know, the Chick fil A model.

Are y'all gonna be open tomorrow morning or still closed I passed by and I didn't see the open sign…read morelight on so I was wondering if y'all we'll be open tomorrow morning