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    Waitrose

    3.6 (5 reviews)

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    Morrisons

    Morrisons

    (12 reviews)

    ££

    I went this morning to Morrisons supermarket in Pomphlett Road, Plymouth…read more Parking was difficult, as the spaces are very small, and on leaving I found it difficult to find the exit ! Inside the store was chaos, like a third world country. The queues for the few manned checkouts which were open were about 15 people long. I went through the Self Checkout, which was difficult as I had not done it before. The ladies who were helping there were pleasant and prompt despite being under a lot of pressure from customers. I had alcohol in my cart, and on leaving the store the alarm sounded, so I had to show my receipt and then return to get a tag taken off the bottle. I asked the ladies if the store was always chaos like this, and one of them told me that the self checkout area is horrible, and they all hate working in it. To crown it all, when I got home I found a little yellow tag on a top I had bought, which I did not see when I took the garment from the clothing area, and because I went through self checkout nobody took it off for me as would have happened in a manned checkout. I fear this means I will have to return to this horrible, horrible shop again to have the tag removed, but that will certainly be the last time I ever shop at Morrisons. This is most definitely a very badly managed store.

    An excellent supermarket, with lots of buy one get one free offers each week. What I love about…read morethis store is the way they have a photo developing unit and dry cleaners. I've used the photo part many times and it saves time as you're there doing your shopping anyway! As with all supermarkets, customer service is very high on the agenda, and there are always plenty of staff hanging around the aisles who seem to know every minute detail about where everything can be found. At times it feels like some of these people should be on the tils, as cues can build up quite quickly, but still - you can't have everything I suppose.

    Waitrose - grocery - Updated May 2026

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