We dropped off our car for a flat repair. When my wife picked it up the bill was over 53.00…read more The tech told her that they had to replace 3 lug nuts at $9.00 for each nut. We have had the tires rotated at other shops and have not had any damaged lug nuts. The manager was gone when the car was picked up. John Coates Chadron goodbassfisher2@gmail.com

Made a appointment 2 weeks prior to the day at 10am. Brought my vehicle in at 9:30am. for a simple…read moretire rotation, It wasn't done till 5:45 pm. And 3 people who were scheduled after me were done before me. On on top of that, they tried to sell me a bunch of parts that were recently replaced by a local dealer. One star is to good of a review for these guys.

Looked me dead in the eyes and SWORE they'd checked the carfax - on a car with a well-documented…read morerolled back odometer. Don't make my mistake and trust them just because they SEEM like trustworthy guys.

Great service. Honesty and integrity. 5 star service!!!…read moreHad battery failure. Replaced it under warranty

So, on a recent motorcycle trip up to the Black Hills, I had a breakdown...nightmare start to a…read moretrip, but I was fortunate that the guys at Rick's were able to help me out. My bike was dead, and needed a new battery. Instead of just instantly trying to tow my bike, they spent the time and drove to two auto parts stores in Hot Springs to try and find me a battery. Unfortunately, we weren't able to find a battery, and I have to had my bike towed to Rapid (which cost me a pretty penny). I really appreciated that they tried to help me out in any way they could before jumping to towing. They were all friendly and professional, and would recommend them to anyone. Thanks guys!

Avoid! Go anywhere else or have your car towed to rapid city. Terrible communication skills, they…read moretook our van for several hours before we even knew what the problem was. They told us we couldn't drive it more than 25 mph and no way to get an appointment in Rapid City at 10am that day. So we agreed to cancel our plans and stay overnight for the part to be delivered. The next day they again made us wait several hours to know what was happening and then claimed "they" sent the wrong part- even though it was a problem on the left and order form was for a part on the right. Another hour of them trying to make the wrong part fit and they gave up, gave back our vehicle as it was. They also covered the inside of my vehicle- door & steering wheel in grease. They then said go ahead and drive it 60mph to Rapid City and I'm sure someone can fix it there today (noon by now) meaning they lied the day before to get our business. They did have free wifi in the waiting room but I wish I could have the 26 hours back we wasted on this place.

I stopped by Maverick Auto with only about an hour before they closed. I was in a bind and needed…read morehelp with a safety issue before the next day when I had a 3.5 hour drive to a medical center for an urgent appointment. I had called around to several places and no one would help on such a short notice. Tyler didn't hesitate in saying he'd do his best to help me. After about 15 minutes they took my car in the garage. Two incredibly knowledgeable mechanics started working on it. They end up staying a bit past their closing time, apparently because they were helping me. I can't thank Ty and his crew enough. When everyone said "NO" Tyler said "yes he'd help me", and he never hesitated. I was entirely impressed by the mechanics who helped me. They were extremely knowledgeable, down to Earth and yet professional. Tyler has my business.

We are from out of town, driving through and got a flat. We plugged it but needed a patch. They…read moretook care of us right away. They were efficient, removed the tire, patched and put the tire back on all in a matter of 10 minutes. We were lucky to find Maverick Tire and Auto.

Friendly and courteous Paris the owner helped me out in a pinch when I was out of town with a flat…read moretire. He even got the rim I needed for my Jeep which he didn't have to do!