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    Waconia Ford

    2.1 (14 reviews)
    Closed 7:00 am - 8:00 pm

    Services - Waconia Ford

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    7 More Services

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    4 months ago

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    7 months ago

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    7 years ago

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    6 years ago

    John and Bob were very helpful in my sons recent purchase form Waconia Ford. They took very good care of us!

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    8 years ago

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    9 years ago

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    7 years ago

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    12 years ago

    Conducted service in a timely manner and the waiting room is comfortable with TV, Coffee and WIFi. Very courteous too!

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    Deb L.

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    12 years ago

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    11 years ago

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    Waconia Dodge Chrysler Jeep Ram

    Waconia Dodge Chrysler Jeep Ram

    (2 reviews)

    Service Appointment made for September 19th. at 7:30 a.m. Paid to have van towed and dropped off…read moreThursday morning. Van sat and never looked at and finally 6 days later, had to pay again to have towed to another dealership 60 miles away to be actually serviced. GM and family owner, Heidi Strong disregarded it as a miscommunication on the Servives Managers as they deemed it as a "drop off appointment". The GM gave no solution, only to impersonally text me, " Yes, Eric put you in our scheduler to set you up with an appointment on that day like he said, so that they could fit you in when able. Otherwise, you would not be present in the schedule to fit you in... so basically there, but pending like he explained. The verbiage should b updated to reflect that, but brand new system that we r working through. So same as what he told you during the conversation. Sorry 4 the confusion." They lost a potential customer and one to warn others, as they also blame it on "A new computer system". Here's my appointment confirmation text: "+1 (833) 818-3275 Text Message * SMS Mon, Sep 15 at 10:32 AM Waconia Dodge Service Appointment confirmation for 2017 CHRYSLER PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut. Thursday 8:01 AM Waconia Dodge Service Appointment reminder for 2017 Chrysler PACIFICA Friday, 09/19/2025 at 7:30 AM Reply STOP to OptOut."

    We've been customers for a long time. The folks here have always been courteous, straightforward…read moreand easy to work with. Our family has biuhhththeee cars here and maintained them with their service department as well. The prices have been fair and they have been accommodating as well when something comes up like today when suddenly my battery indicator lit up. Really pleased with the service and the help.

    Waconia Dodge Chrysler Jeep

    Waconia Dodge Chrysler Jeep

    (29 reviews)

    My son brought his Ram Truck to Waconia after learning at a dealership in Michigan, that there was…read morea recall on his truck. The dealership in Michigan could not handle the recall so he was forced to bring his truck back home for repair. The problem was that someone in Michigan entered the wrong codes and now the VIN number indicates that all the recall work was done when it hadn't even been started! Alex at Waconia worked tirelessly for 2 weeks to help us get this straightened out. It was no small feat as we got no help from the dealership in Michigan. We had to call in Area managers to get this all worked out. Along the way of this process, Alex continually kept me updated. Despite many back and forth phone calls, he was always polite and made me feel that my business was important. I spoke to a couple ither folks at Waconia who were equally as helpful and polite. Alex went way above and beyond to be sure my son's truck was fixed and safe. I am so thankful for his diligence and kindness. His service and the service at Waconia gets an A+. Next time I am in the market for a new car or service work , I'm heading to Waconia !

    This dealership is so crooked. They are known for doing the old bait and switch. They are known for…read morecovering up and lying about repairs that are needed. They come up with false charges. They're a bunch of clowns that don't know what the hell they're doing at the same time being scam artists. Avoid this dealership like the plague.

    Waconia Ford - autorepair - Updated May 2026

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