This branch of WHSmith is in Durham city centre, located on Market Place, it is a small store but yet its still large enough to have a Post Office.
I called in this store while looking down the city of Durham, I found the store to be quite poor overall, especially because of the cluttered nature of it.
The cluttered nature made the store hard to get around, it just seemed they tried to pack everything into a small space and this really wasn't needed.
The store basically lived up to the rest of Durham in a way in its' slightly old fashioned nature, which is a shame as in my opinion this store actually does let the brand of WHSmith down, who are a huge brand in the UK, a household name with other large branches in the Tyne region such as those in Newcastle and perhaps even the Metrocentre.
Service was also below average, adding to my disappointment hence sadly proving this store is worthy of a single one-star rating. read more