If you're even slightly nervous about seeing a dentist, DO NOT go here if Dr Natel is your guy…read more After getting in the chair, he started reading 3 pages of what could go wrong! On some of them, I would need the services of a dental surgeon which Natel couldn't guarantee for anytime. I told him this sort of start would make a person nervous; his retort was that he'd do what he wanted and just continued on reading. I ended it.

I went to this dentist for teeth cleaning. The whole process lasted approximately 25 minutes. Of…read morethat 25 minutes, the technician was gone for at least 5 to 10 minutes. Every time we go there the technician is someone new. Not only were my teeth not cleaned properly I was bombarded by attempts to upsell me on services. Something is wrong here. The bill was $250.00, $500.00 per hour. What a waste!

Although Dr. Rogers seem personable enough, I finally left after 5 years of being overcharged…read more Always at least 10% surcharge above what my benefits cover. After a filling that was left too high, I went in for it to be adjusted and was charged for that. No other dentist ever charged me for an adjustment to their work before or since. And it was billed as tooth trauma - big charge. The final straw was when I needed my retainers replaced and was charged over $1000. I almost choked when told the amount. Thank god they didn't fit. When I went to an orthodontist to get them they only cost $300 as they should.

I had my first appointment today. They were great about getting me in soon - It was obvious that I…read moreneeded a tooth pulled. The receptionist was good, the freezing was ok, the tooth came out easy . . . I've sworn off chocolate covered almonds ;-)

So far so good, really happy with everything. After being robbed by a local dentist (PBQ Dental)…read morefor 5 years - always was charged at least 10% over what my benefits cover - this dental office never over charges. At PBQ, the dentist charged me when the filling he did had to be adjusted because he left it too high. Today, prompt, great service and was told "come in if you need the filling adjusted - no charge. And I walked out without having to pay anything - all covered by my insurance. Wish I had made the move years ago.

Up until today I found them to be an ok clinic, nothing special but got it done. I called today…read morewith a simple question and she refused to answer and demanded all my personal information and made me extremely uncomfortable and offended. I see telephone manners is an issue for them from other reviews...

The dental care providers are commendable, however, the attention to detail from the office staff…read moreis somewhat lacking. We had to relocate our family dentist's office due to our concerns regarding the lack of acknowledgement of consistent errors with Arbutus Dental Clinic Office Staff in submissions to Insurance Provider.

My husband and I have complete confidence in Dr. La Couvee and his hygienists are amazing - just…read morewish we didn't have to wait so long for appointments especially when dental work is needed.

This was my first visit and I was extremely impressed by the level of genuine kindness and…read moreprofessionalism put forth from everyone. Dr La Couvee and his assistant Tracy went above and beyond in providing top quality care and service. Thank you again!

The dental care providers are commendable, however, the attention to detail from the office staff…read moreis somewhat lacking. We had to relocate our family dentist's office due to our concerns regarding the lack of acknowledgement of consistent errors with Arbutus Dental Clinic Office Staff in submissions to Insurance Provider.

I am always stressed when I have a dental appointment. I mentioned this to Dr. Brandon Kwok when I…read moresaw him for the first time, and had one of my best dental appointments ever. He is a young dentist, new to the city, very personable. He talked to me about what he was doing - which I found extremely helpful - and have now had my second appointment with him, which went just as well. I'll still never 'love' going to the dentist, but I fear it far less now that I have found Dr. Kwok.

Just had to have a root canal. No pain, amazing support staff. I came in terrified and I left so…read morehappy. I will now move my whole family to Applecross.