The owner was very helpful while I washed my dog at her well kept up facility. By washing your dog…read moreyourself you save high grooming fees. Another plus is that you don't have to wail for an entire day like you do when you take your dog elsewhere.

Not worth it. Customer service and availability are​ awful. We have a Havanese that we've brought…read morein a few times. When I call for an appointment, I almost always get voicemail. The message usually says which days of that week they'll be working, which doesn't actually matter because if you leave a message with the requested information - your name, pet's name, phone number. They do not call back. I'm talking days, even weeks of not returning calls. I've left two messages now with no response. Then I had my husband call from work and he got a live person. Here is the conversation verbatim. Him: I'm calling to schedule one or both of my dogs for a grooming appointment. Owner: What's your last name Hon? Him: Katona, with a K Owner: For Sharky? Him: Yes Owner: Unfortunately we are booked and have no openings right now. Him: Can I call back in a few days? Owner: We are solidly booked for over a month. It says here you are only available on Saturdays. Him: No, we can bring the dogs any day of the week. Owner: Well, I'll put you on the list to call if anyone cancels, but my advice is you take him somewhere else if you need him groomed anytime soon. Him: Put me on the list ​please. Owner: Okay, I'll put you on the list but I would get him done somewhere else if you need him done soon. Bye. This seems entirely too juvenile to be true, but it seems as though we have been blacklisted. We've only ever had to miss one appointment! I guess that was enough. I'm thinking they must have been screening my phone number because regardless of when I​ call, they wouldn't answer. I left voicemails they did not return. Not even to let me know they were booked. My husband calls from a different phone number and gets right through. She was nice to him until she pulled out our card and all of a​ sudden it's "find a new groomer." Such a bad business model. At least be honest. Have a cancellation policy posted. Be up front. If you ever have to cancel, you will forfeit your right to later appointments. Whatever it is. So, in short, I​ would not recommend​​ this groomer. The cuts are fairly good but not at all worth the hassle of dealing with the staff. I'd advise that you keep looking for another groomer, which is apparently something I'll be doing now as well.

We are new to the area and needed to find someone who could care for our parrots for a weekend…read more Carlos answered my call and we arranged a meet and greet with our birds. He was very conscientious and sent pictures of our flock each day. I would highly recommend him!

Terrific pet sitter. He took care of my husky for three nights and the dog was sad to see him go…read more He really makes your animal feel loved while you can't be there.

The staff at this animal hospital showed my dog and my family so much kindness and compassion…read moreduring one of the hardest days of our lives. We had to make the heartbreaking decision to say goodbye to our beloved dog, and they treated her with such dignity, love, and respect. Everyone was patient, caring, and took the time to explain everything to us without making us feel rushed. They comforted us throughout the entire process and made an incredibly painful experience a little easier to bear. I will always be grateful for the empathy, professionalism, and genuine care they showed my dog and our family. Thank you for helping us say goodbye with peace and compassion. I highly recommend this hospital to anyone looking for a veterinary team that truly cares.

Unbelievably great service. From our first phone call, of course on a holiday weekend, to meeting…read morethe front staff, and the talented vet techs. EVERYONE was kind, soothing and eager to help. My 11 year old Chihuahua-terrier mix dislocated her hip, she was crying in pain, we were beside ourselves, unable to help her. My husband called around who was open on a holiday weekend, and we found Atascadero Pet Hospital. They immediately invited us in to their beautiful facility and put my baby under anesthesia and put her hip back in place. We took her home in a hip sling, and she did wonderfully. We only had to give her the pain medicine that they sent us home with the first and second night. Today was our follow up and the hip sling is off and now we all have to do is pray that keeping her contained for a few more weeks with careful handling, her hip will heal and not need further surgery. I just can't express how much gratitude I have to these kind people and how wonderfully they treated us. I especially want a shout out to a young man, I think his name is Juan, young man, very handsome and just so in tuned to everything we needed to hear and how to take care of her once we got her home. He went above and beyond to make us feel comfortable and assured us that we could call anytime of day or night if something happened that wasn't right or if my pet was in pain. I can't tell you how much this meant to us. Monkey is healing. We are so relieved to know that there are experts out there that will help us and be kind to our animals. Of course, the surgeon and the vets were amazing as well, so thank you to them and thank you for the time that they also spent with us explaining our options. And I just want to add, that those inaccurate reviews of this wonderful facility are likely hyperbole. Being a healthcare provider myself, for humans, I know, you can't make everybody happy. And you can't make miracles happen every time. There are many variables to consider when making a recommendation about options for health, and quality of life. It may not be an easy fix, and it may not be the best for the pet. And sometimes that's hard to hear. And, quite frankly, healthcare even if it's for a pet, is quite expensive. It's part of being a pet owner (or human). I was actually quite amazed that my dog had full-on anesthesia and her hip put back in place and a sling placed for such a reasonable amount. It was even less than they had quoted us and, they didn't ask to do a bunch of bloodwork and everything else ahead of time. They just took her to surgery and put her hip back in. Amazing! I stand behind what I said, these people are very mindful and compassionate in the work they do.

Wonderful place to get all your pets need. Staff are super helpful. They have tons of tots and…read moretreats for all your pets. I especially like their detailed knowledge of pet foods! Awesome store.

We go out of our way to support local small businesses but will no longer shop here. We've…read morepurchased a particular halter for our dog multiple times from them. They naturally wear out after a year or so (we have a giant breed), so we purchased two more last week. One of them never quite tightened like it should and snapped while on a walk. We returned it to the store and asked for a replacement since it was obviously faulty. They refused to replace it and were not helpful or pleasant in any way. Positive customer service is a must in a small community!

Cindy was awesome! Frankie loved her and the fact she was able to come to our home was a bonus. We…read morelook forward to using your services in the future

Cindy is amazing! She was great with both of my nervous dogs, whom both did great with her. It's so…read moreconvenient having her come to you, and so much less anxiety for your pet, than taking them to the groomer. And the personable experience is even better. I will be recommending her and definitely using her again!!

Can't rate they never returned call. Update…read more They did return call about a week later citing technical difficulties, and were willing to schedule.

No return calls, always a problem. This is not a professional business. Had high hopes as I was…read morereferred by a highly qualified groomer that we used in Southern California..

Took our kitty and 3 dogs to be groomed. It was a seamless experience. Our furbabies were adorable…read morewhen we picked them up all fluffy with their bows on!!!

Emilie was extremely helpful and very professional. She responded back to me right away and…read moreanswered all my questions about my cat being groomed. She was so very helpful.

Danny is amazing with dogs! I've never had to have a dog groomed before, and didn't know what to…read moreexpect, but I love the care he takes with her. She's not afraid and has gradually learned to be a good girl for him, mainly because he's so gentle. She always looks great too!

If you've ever seen a before picture of my Landseer Newfoundland, you'd swear she was auditioning…read morefor a role in a movie... *as a street dog*. This girl LOVES nature--leaves, bark, dirt, you name it, she's rolling in it. She had what can only be described as dreadlocks on her chest. I'd already accepted my fate of living with a dog that looked like a Rastafarian rug. Enter *Ruff Cuts*. My daughter, clearly the responsible one in the family, made the appointment and dropped off our beloved furry chaos machine. When we picked her up, I thought they'd swapped out our dog. Lolo emerged like a new woman (dog?)--glistening fur, no dreads in sight, and I swear she *moonwalked* her way out of the salon. You could see the confidence in her strut. Danny and Chelsea at Ruff Cuts are absolute miracle workers. I don't know what kind of voodoo magic they do, but I now have a dog who looks like she could grace the cover of "Dog Vogue." 10/10 recommend! Ruff Cuts saved my dog and my sanity.