have gone to this urgent care a couple times and consistently experience good care and really very…read morequickly.

Wonderful intelligent caring thoughtful people. They go out of their way to help their patients…read more The office staff are patient, thoughtful and understanding. And they really care about their patients.

I didn't have to wait hours to be seen. They are very thorough and fast getting to there patients.read more

Dr Chris is the Man. Highly recommend…read more I do NOT recommend.. reading too much into that first, lively review from a disgruntled person. Pretty sure "carma" was a temp employee.. even if they weren't idk my experience has been great. NOWHERE near 1 star! I vote try it. It's a nice local spot and I've always had a comfortable back and forth with the doctors, nurses and staff overall for the past 4 years. TLDR: Nice people, local spot, runs like a typical drs office. I never wait long and the employees have always been kind and helpful towards me. seems to be talking about what I imagine to be a temp employee.

Stay away from this place. The doctors and nurses are not friendly and they do not know what they…read moreare doing. They said I had anxiety and I was having a heart attack!! They do not even realize the symptoms for a heart attack and they want to advise me on health care. Beware!!! Stay AWAY!!!

What a great ER experience, if you can ever can call going to the ER great…read more I had a rapid onset, odd headache and dizziness and wanted to make sure it wasn't a stroke or something serious. Arrived and was instantly checked in, given a barrage of neurological tests then off to get a brain CT. In all I was only there for a little over an hour. It was super clean, very modern and well run. Staff were super nice.

I was seen quickly and cared for in a kind and professional manner…read more I am a retired MD and I was very impressed

The office staff is always super-helpful and efficient. The doctors and NPs have a wonderful,…read morefriendly attitude and my family has always had a positive experience here. The Covid protocols make things difficult, but thus office has embraced the experience and using telemedicine has actually worked pretty well for us.

It truly saddens me to have to give this feedback. I have an undiagnosed intestinal condition that…read moreI've dealt with the 30 years. My primary care doctor has cared for me for the past 18 years or so. She is one of the practitioners with Richmond family medicine. I feel that Over the past few years, she has taken less concern about my condition and health and more concerned about being politically correct in the eyes of Richmond family Medicine. Recently, I've met with a geneticist as the last resort to try and determine what's going on with me. That meeting failed to provide any adequate information and my doctor has essentially washed her hands of moving forward to diagnose my condition. I called Richmond family medicine to let them know that I was not happy that I was being pushed to the wayside and if my doctor was not going to provide me with the necessary care, then I would look for a new primary care. One would think after 18 years you would get a phone call from your doctor to discuss the issues. Unfortunately, that did not happen. I was told that she would hate to see me leave ,but maybe I would be better suited finding a doctor elsewhere. I spoke to the practitioner manager that handles all of the doctors At Richmond, family health and after explaining my concerns, she did exactly what I thought she would do and that is run to the defense of her doctor. I have wasted more time at Richmond family medicine and with my primary care when my time could've been better spent with someone else. If you value your health and refuse to just take I don't know for an answer, stay away from Richmond, family medicine and their practitioners. It's sad to say, but my veterinarian takes better care of my dog than the practitioners at Richmond family medical due for their patients.

Lindsay Arzberger is the best PCP I have had to date- she listens to my concerns, is compassionate…read moreand non judgmental, and her staff who works with her is equally fantastic. I have never had issues scheduling an appointment, the front desk staff is organized and helpful. I recommend this practice if you are looking for a PCP!

Dr. Tyler O'Bryan was very professional and I did not feel rushed. He listened to me, supported my…read moredecisions and made me feel welcomed.

Professional and focus on patients. One on one time. Great place to go. I am happy to be thereread more

I went to this practice last week and was actually pleasantly suprised. The office is located on a…read morelittle house right off of Shelburne Road. The sign is sadly hidden behind a tree so it can be a little difficult to find so do be on the look out for it. Upon walking in there is a waiting area and two receptionist. They nicely checked me in and then I waited for the doctor. She came out and actually got me herself- which doesn't happen often at doctor's offices. I was really impressed by this and then was very happy that she was on top of her game! She was really attentive, asked questions, and seemed generally interested in solving my plight. I encourage you to check this place out if you have your very own medical mystery.

This a great team of caring and competent health practitioners, and a well organized, responsive…read morefront office. I have been a patient for over 7 years now, and I am super grateful for their care. Also, the woman who does my blood draws is the best I have ever worked with anywhere ever. She is a gem. This whole team is a pleasure to work with.