I subscribed in the digital copy of the Leader Telegram in February of 2023. I was unable to read…read moreany articles on my phone, laptop or PC. They charged me again in March of 2023. I have called the company and spoke to a CSR to request a refund only to be told about their "no refund policy" in which I informed the CSR that services were not rendered and I expect a full refund. He claimed he was emailing a higher up to request the refund. As of today, 4/2/23, I have yet to receive any sort of refund and I am still unable to read any articles. I've called each day, numerous times, waiting on hold for 20+ minutes each time. I also chose the option to receive a call back without losing my spot in line, but no call from them. On Friday, 3/31/23, I waited on hold for 48 minutes only to have them disconnect the call and the automated system told me to call back during regular business hours. Included is a screenshot to show me logged in and then trying to sell me a subscription. DO NOT waste your time or money.

I am very disappointed with the Leader Telegram. My husband and I took a picture and what we wanted…read moreto say in our daughter's obituary into the Leader. The person was very nice and respectful. We went a back a couple of days later. I didn't look at the obituary right away, so when I did they didn't add 3 of her aunts and uncle to it. I called them the next day and told her the mistake. She told me if I wanted they would run it again for half price. REALLY, we already paid 175.00 and you want us to pay half for the mistake you made. Just ridiculous. We can't use the one we got, what a waste of time and money. We will never buy or use your paper again. We will also tell everyone we know what happened .