I've had my policy with these people for 1.5 years, and I've always paid my bill through electronic payments, never being late. I go to add another car on to my policy today, and say " I don't want any of that silly shit" (referring to roadside service and other nice things to have, but unnecessary) and he acts way out of line and says to take my business elsewhere. My tone was very settle, if not a joking tone and he was out of line. I have taken my business elsewhere, not only saving $50 a month being still with the same conglomerate insurance company, but also actually getting a quote within half an hour instead of me having to remind them daily for a week.
Do not use this company. They are unprofessional and have horrible customer service.
Disclaimer: Yes I know I probably shouldn't of said any vulgarities. But this is the 21 century. If Miley Cyrus can flaunt herself on stage naked, I should be able to say shit to who I want. read more