This was my first experience receiving Botox at a professional spa. Rhonda and Kaitlyn demonstrated…read morea high level of professionalism and expertise regarding their products and services. They addressed all of my questions and ensured I felt comfortable throughout the process. The facility provides a welcoming and reputable environment, staffed by experienced nurses. I sincerely appreciate the attentive care I received and look forward to returning in the future.

After spending time in the hospital and not moving much at home, I started with very little…read moremovement in my body. When I started at Optimal, I wanted to stop going because of all the pain and muscle soreness. I thought they were being hard on me, but it was so good for me. After several weeks, I noticed that I could do a lot more without having pain. I am so much more active now. They are the best in the area. All the staff are there to help. I got through it and now I can recommend them.

I attended this place in 2018 while living at my parents house, right after my dad had passed. I…read morehad bad pain in my left knee. After filling all the paper work and given them my insurance information i was completely covered and approved for 20 sessions. The staff is polite and friendly, but that is probably all i can say on the positive side. After the 20 sessions, i felt no improvement so i did not bother to contact insurance for more approved appointments. I moved out in 2019 to my own place, and was contacted by collections in 2023 (5 years later) for an unpaid $500 bill. Allegedly they had mailed multiple bills to my old address and it was never forwarded to me. I work for GM and at the time we had theramatrix as our insurance provider, but parted ways in 2021. Im not going to get in the details of the run around Optimal Rehab put me through to confirm with my old insurance that i had no out of pocket expenses or deductibles, but they basically wanted me to provide the EOB (explanation of benefits) to confirm this information. I was told by the owner if they were at fault for filing the insurance papers incorrectly, he would apologize million times over. One apology would have been sufficient, but after not hearing anything back from them in the last three weeks, i assume they have taken care of the matter on their end. Hopefully they do not try sending the $500 bill to collections again in 2028. Mind you, though my address had changed my phone number on file stayed the same the entire time but it is not their policy to call you in regards to a 5 year past due bill. My recommendation would be to go to Diversified Physical Therapy. They have way better techniques and equipment to help with your physical therapy. They also know how to properly enter in insurance information. If you do end up choosing Optimal Rehab though, triple check to make sure they are entering the correct information on each of your appointments so nothing similar happens to you. More importantly, hopefully whatever injury or soreness you are dealing with gets better wherever you end up seeking help.

Great gym! Awesome staff! They take care of their clients, clean gym, nice equipment, and good…read moreenvironment.

I never thought strained muscles from aging and slipping out of shape during Covid could cause…read moresuch life-limiting intense pain. My doctor recommended 12 sessions of physical therapy all fully covered by MediCare and Blue Cross. There are other options in Frankenmuth, but thank God I chose Diversified Physical Therapy, their highly qualified and pleasant staff :-) Lisa and Christine had me out of pain by 2nd visit, then taught me new habits, stretching and wellness exercises I now do regularly for sustained good health. I initially chose Diversified Physical Therapy as they were highly recommended and have a special connection with Diversified Fitness Club. After initial 12 physical therapy sessions, Sara set me up with an individualized next level fitness regimen at the gym with sauna and steam rooms that boosted my mind, body, spirit now feeling better than ever. THANK YOU, Diversified, Lisa, Christine, Sara and staff!

I would highly reccomend her. Awesome massage! Tammy is great and hospitable.. She has a cute dog…read moretoo!

I have been going to Dr. Triechel for over 20 years. She is a great Chiropractor and the only…read moredoctor I go to that I walk out feeling better than when I walked in. I highly recommend Dr. Treichel for all your chiropractic needs. Her staff members are amazing and always greet you with a smile. Becky her massage therapist is fantastic as well.

1.) There was never any interest in viewing my x-rays. 2.)…read moreThe treatment "plan" was non-existent and I was never able to get any information about my condition. I continued to ask questions and never got an acceptable answer. 3.) Witnessing a pregnant woman come in while I was in the waiting room, she was in excruciating pain and the receptionist told her it would be a month before they could see her. The staff's lack of compassion was very apparent. 4.) Overall, I just felt that I was just giving my money and not getting anything in return.

Melissa was wonderful and very reassuring. We had travelled from Europe and were very jet lagged…read moreand the IVs helped a lot with that. She's a pro with needles, I thought it would hurt but I barely even felt it, she was that good and fast. Anyone worried about needles should definitely book a session with Melissa, she made both my husband and I very comfortable and at ease. She's very personable and friendly and that helps a lot. We ended up having a second session and brought my sister in law along the next week for a top up for energy and vitamins. Recommended for many different health reasons, it helped me in such specific places in my body that I could feel it working. Highly recommended, we'll visit again when we're back in town.

1000% recommend! Melissa is passionate and knowledgeable about the services she provides, she's…read moreused them herself which helps her to provide best information to her new and established clients. Utmost professionalism. She will come to you...at home, at work, or even in a parking lot for a quick injection. When I say quick, it's not really quick though...this girl jumps in your car and talks to you about YOU! She cares about you and your life, your kids, your work, your accomplishments, your ailments. When she jumps in my car, she's my friend and my infusion provider. This girl and her business are a lifesaver!

This doctor Morkos make sure you never get sick when you have a appointment he will try to kick you…read moreout of his office and never see you again he's the kind of doctor that has to have full control of your life he love to inflict more pain on you he loves to make you him human pin cushion if you can't take shots he loses money he loves to cut you off and make you suffer it's torture

Sam Morkos M.D. was able to quickly start me on a treatment plan that worked for my Multiple…read moreSclerosis ailments. The nurses that worked with him at the pain management center were all great as well!! They were patient and compassionate always making me feel comfortable. I was receiving oral meds as well as infusion therapy treatment. In June 2023, McLaren Hospital decided to close the pain management center, without reason. The hospital gave the patients very little notice only to be seen for med refill one last time. I wish I was able to stay under Sam Morkos' care. He was attentive and answered my questions. He was never rushed and has compassion for his patients. I would have liked to have been his patient for much longer. Under his care, I had a new hope that I had not known before, for the management of my condition. Thank you Dr. Morkos and nurses at McLaren Bay Regional Pain Management Center, Thank you!!!!!!!!!!!!!!!!!!!!!!

Seen them after falling off deck. They were friendly and treat us well. Outstanding staff and great…read morepatient care during treatment. They did x-rays and wrapped lacerations. Great care for patients.

I am horrified by what happened at Springfield Urgent Care -- and I will never forget the way we…read morewere treated. We brought my 6-year-old daughter in for care, but instead of compassion, we were met with cruelty. A physician assistant pointed at the door and told us to leave, like we were a burden. No concern for a child in distress, no humanity -- just cold dismissal. My daughter broke down in tears as we walked out and said, "I don't like doctors." Imagine the trauma that comes from seeking help and being treated like you're nothing because of a $26 charge. What's worse? Their director had time to demand the $26 upfront, but refused to provide anything in writing or explain why. We were told we'd have to wait until Monday for answers -- but denying a child care on a Saturday? Shameful doesn't even begin to cover it. Springfield Urgent Care, you are not about health. You are about money, control, and intimidation. There is no integrity in how you operate -- just blatant disregard for patient dignity, especially for children. We were humiliated, heartbroken, and shaken. No family -- especially no child -- should be treated this way.