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    Vital Air Systems

    3.0 (4 reviews)
    Open Open 24 hours

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    Services - Vital Air Systems

    HVAC system repair

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    8 days ago

    Very good service and staff. Jodie is especially helpful when you reach out to her. The installers are very careful in their work.

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    6 years ago

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    8 years ago

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    Peace of Mind Plumbing & Heating

    Peace of Mind Plumbing & Heating

    (86 reviews)

    I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

    Delayed in writing this review. My Boiler was leaking, and I spent 3 months with my add-on…read morehomeowner's insurance. It was a nightmare; they sent five different HVAC or plumbing companies. When I called insurance to find the next step, I was told they have to send it to another company, for some reason. It came to a head at the end of September, and they finally agreed to just pay a base fee for coverage based on the plan. Prior to this, NO MENTION of a cap payout prior! They provided a quote and phone number to do the job from one of the plumbers who came out. It was an LLC. When I searched the phone number, it was linked to a plumber and a driving school! Needless to say, did not go with them. Now, the reason we are here... along came Peace of Mind plumbing. Mike arrived as promised, quoted the job, and provided a date to install, no fuss, no muss. The installation date came, and it was magic. From the delivery of a new boiler, the breakdown, the tow-away of the old unit, and the installation, everything was flawless and clean. The "Peace of Mind" team worked as an artistic swimming team (including music). It was a pleasure to see the teamwork. A shout-out to Mike and his team. Enrique S

    Whalen & Ives - Installers

    Whalen & Ives

    (31 reviews)

    Looking for a heating/air conditioning firm to replace and or service your unit? Look no further…read more This is the most professional company, in my opinion, that you will find in Bergen County. Their estimator Chris arrived, took his time and explained what needed to be done. The estimate was fair. Office staff is nothing but wonderful who return calls!! Amazing. They actually work with you for installation in accordance with your schedule. Whalen and Ives sent a team of professionals to my home that were simply amazing; each and every technician carried out his task perfectly. Not a minute of time was wasted. They arrived on time, which was shocking in this day and age. And....they cleaned up! Obviously the Owners are smart to keep their crews happy. Bravo! I will refer them business every opportunity I get!

    We contacted Whalen and Ives after discovering standing water in our main-level bathroom that had…read morealready begun leaking into our finished basement through the baseboards. We mitigated the initial damage ourselves before their technician arrived on April 12. During the visit, the technician identified standing water in what he claimed was a pipe beneath our driveway and stated there was no blockage. He then inspected additional piping in the garage and basement using a camera and snake. While working in the basement, the technician removed a pipe cap, directly causing sewage and wastewater to discharge into our finished basement. He also attempted to remove a second cap, which cracked and caused additional water intrusion and damage. No reasonable containment or mitigation measures were taken to prevent contamination. Despite these events, we were told the issue had been resolved and that it was safe to resume normal water use, aside from running multiple fixtures simultaneously. The technician also stated that he was under pressure to leave for another job and received repeated calls from his supervisor during the visit. Within approximately 20 minutes of his departure, use of a single shower caused substantial water to pour from the same pipe that had been left unsealed. Representatives from a restoration company witnessed and documented the incident and expressed concern that the underlying issue had not actually been corrected. The following day, after repeated attempts to contact the company and to speak with a supervisor, a second technician arrived and suggested extensive pipe replacement at a cost of up to $50,000. By that point, we had already paid approximately $1,600 for services that not only failed to resolve the issue but had directly contributed to significant damage to our basement. We were also informed that replacing the pipe caps damaged during the initial visit would cost an additional $1,400. We later obtained an independent second opinion. That technician correctly diagnosed the problem, repaired the damaged caps, and confirmed that the extensive pipe replacement recommended by Whalen and Ives was unnecessary. According to that assessment, Whalen and Ives technician had misidentified the main water line rather than the sewage line. Throughout this process, communication from management was poor, documentation was limited, and invoices included charges for work that was not performed. Although a refund was eventually issued for Whalen and Ives initial visit, it did not address the broader damages, contamination concerns, loss of use of our home, or the disruption to our family while caring for young children. Our finished basement, which serves as a primary play area for our children, was left contaminated and unusable as a result of these events. Based on our experience, we cannot recommend Whalen and Ives.

    Vital Air Systems - hvac - Updated May 2026

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