I am visiting Lueneburg for the summer, coming from the US. Being used at US fitness studios, I can…read moreonly and very strongly warn about this studio. It lures with low prices and late opening hours, but I never encountered staff that was so thoroughly unfriendly, unmotivated and bureaucratic, with two exceptions. Example, I have lost my membership card and am staying here only for three more days, two more times at the Gym. The staff says it is the House Order that regardless of how long I will stay, I have to pay for a new card, which costs quite a lot, almost half a monthly fee of the club. Something like this would be unimaginable in the US, where courtesy for members instead of bureaucracy reigns. Today, Monday, I had an encounter with the most unfriendly member of the staff at this place around 9pm. This was for me the embodiment of German pettiness. Extremely unfriendly, with cold blue eyes and blond german hair, he immediately called the police when I asked to train without the card to get me out of the Gym, although I correctly paid 80 Euro for a two months regular membership. Total overreaction of this staff member, especially vis-à-vis a 30 something young academic woman with a doctorate from the US. Probably right wing. The office should select and train its staff more carefully - a fitness studio is a service centre, not a military or policing place. Totally disappointed, I am warning anyone to join, especially those who are used to the level of courtesy in the US.

From the owner: Wir sind das Gesundheitszentrum in der Lüneburger Heide. Wellness, Fitness und Therapie unter einem…read moreDach.