This used to be a better hotel chain. I found service to be extremely slow - such as bell boy…read morewatching me to get a 50 lb. luggage from the trunk (and only helped after I asked him to - he was just a couple of steps away from the car) and the waiter who was too busy chatting with another employee to take our order. Nonetheless, this is an okay hotel and in the best neighborhood in Campinas.

Very nice hotel. 3rd time here. Staff is very friendly. Wifi is slow. Rooms are really nice and…read morethis hotel is in a great neighborhood. Pool is also great! I feel safe walking the streets here. Alot of local bars and restaurants around here. Hotel resturant is also great. Many items from the menu to choose from.

Very lovely boutique hotel. Clean, modern, and all staff speak good English. Food at restaurant is…read moreokay, great cocktails.

Resort property across the street from the convention center in Campinas, about 65 miles from GRU…read moreinternational airport in São Paulo. Stayed for three days in mid level room. I believe the difference between 4 star and 5 star is the room you select. The resort has all the amenities, casual restaurants, high end restaurants, several indoor and outdoor bars, huge children play area, resort pool with service, workout gym and spa. All were very nice. The French restaurant in the lobby across from buffet restaurant was excellent. My group all ordered the same thing.... grass fed filet that was amazing and Uruguay Tanat / Malbec blend that was delicious. The buffet was very good for breakfast and lunch. Pool deck menu looked good too. Folks next to me were eating fries and they looked amazing. Pool deck bar is great- ice cold beer and frozen drinks.

Superou minhas expectativas. O serviço de lazer é excepcional com bingo, cassino e atividades para…read moreos adultos e uma recreação com recreadores atenciosos para as crianças. As atividades também podem ser livres, podendo fazer suas atividades em seus horários desejados. O único ponto negativo que eu percebi é o fato do resort não ser all-inclusive, que pelo preço é esperado.

Everything was bad here, bathroom was tiny, bed had a piece of foam on it as a mattress, got up…read moreboth mornings with a back ache, breakfast was absolutely disgusting, and they had the nerve to charge a nice price for it, the coffee machines worked on and off just plain bad. I guess you get what you pay for.