Three months now, I've been using Virgin Broadband. There were the initial headaches and problems with getting it set up and including the router that was dead on arrival, but since then the service has been good. I don't have a television (Brits have to pay a TV license!) so my digital entertainment is completely over the Internet. I was able to find a website that was broadcasting the Olympic hockey gold medal game, I've watched several movies through my membership in LoveFilm (similar to Netflix) and of course the usual Internet surfing. My job also takes place extensively over the Internet through emails and many voice conference calls, so I've been able to fully vet the service: the throughput is very good. I felt I should update my review because everything seems to be much better and is certainly above the one star "Eek! Methinks Not!" rating I gave it in January though it's still not "I'm a fan!" read more

Virgin media internet in Swansea has been absolutely perfect, I can't complain. I get pretty much perfect speeds all day and it isn't that expensive. I'm really really happy with Virgin and would recommend them to anyone in Swansea. read more

The level of broadband service I have at the moment is unacceptable. I have tried switching between 2G and 5G on the wifi and it is so slow i can't get the most basic tasks completed using the "service." I have had to revert to tethering through my mobile internet to use the internet. This is absolutely unacceptable and I want someone to get back to me letting me know how I am going to get my internet working. I will leave Virgin media if this is not resolved. read more