Recommended going to vips for lunch today for my mom and my godmother. We should've kept walking as the service was just awful. We walked in and no one was at the front counter to see if we needed a table and as we walked in more we were finally acknowledged, but escorted back out to the front to wait again. At this time there was no one in the restaurant, so why were we waiting? Finally we sat down only to be ignored again. A waiter finally came to get our order and told us rudely that we would need to get someone who spoke English and walked off. Before he walked off I told him that I speak Spanish, but he walked off so fast that I doubt he heard me.
The waiter walked by several times and never acknowledged us again. Finally a man, who seemed like he was a manager, greeted us rudely as well. Explained to us that there was basically nothing left on the menú del día and forced me to quickly select something before he stormed off.
The salad I ordered was actually very good, but it left a horrible taste in my mouth because of the horrible service. We felt ignored and unwelcomed. After the "manager" left we were never asked for anything again except when we wanted the check.
If my godmom was not that hungry we would've certainly left. There are so many other restaurants in this mall--I recommend picking any one of those. I am sure you will receive way better service! read more