I came in for a complementary facial for my birthday & 30 minutes into my appointment, I had to ask…read morefor it because they were trying to sell other services... then.the doctor asked me if I really wanted to get the facial since I was getting over a sunburn, which why wouldn't I if that's what I was there for and if I was too sunburnt for a facial, why would you recommend me getting microneedling that day?? That was money in their pocket vs the free facial, that was why.

My intent was clearly stated in my update…read more This is not a "friends and family situation" I was a paying customer. I have the dates, receipts, voicemails, social media and email correspondences of my communication to your providers and office. I did not stop contacting your office, your office refused to respond to any communication from me after an initial call back with the provider and office manager. This is also evident on this website by the lack of response to my initial review and lack of timely response to my second update. This timeline is documented. As previously mentioned the provider stated my BURNS were normal (even when my initial provider at your office stated otherwise) and everything would subside even after I expressed my deep concern. She conveniently called it "possible bruising" in the voicemail. As I stated in my initial review my session with a different provider at your office was completely unremarkable, therefore I know firsthand these burns should not have occurred. There is no consensus on the gold standard treatment for skin dyschromia after severe burns have occurred. Dyschromia after burns remain a therapeutic challenge. This is not an easy fix as you have suggested. Dismissing or downplaying a patient's experience such as this one is purely shameful.

My experience with Rochester Laser Center was very disappointing. I had Botox done and was unhappy…read morewith the results. They applied 50 units, which is much more than I had ever received before, yet I did not get the expected effect. In addition, one of my eyebrows became droopy, which made me feel very sad and dissatisfied with the procedure. I returned to the clinic looking for a solution, but unfortunately, the person who assisted me gave many excuses and, to make matters worse, wanted to charge me for additional injections to correct a problem caused by the original procedure. Based on my experience, I do not recommend this clinic.

I have been a client of Rochester Laser Center since 2023, but my most recent experience on March…read more4, 2026 was extremely disappointing. I scheduled and confirmed a Botox appointment for 5:00 PM. I have also made it clear to the staff during past visits--including as recently as November 2025--that I specifically prefer Botox because other injectable products do not work well for me and have caused adverse reactions in the past. At this appointment, I was not informed that a different product would be used. The injector proceeded with the treatment, and only after the injections were completed did I learn--when reviewing the receipt emailed to me while still at the center--that I had been charged $728 for Letybo, not Botox. I was never asked for consent to use Letybo, did not sign any treatment or product authorization forms, and did not sign a credit card receipt for the service. When I questioned the receptionist, I was told that Letybo was "the same thing," which is misleading. Botox and Letybo are different products with different formulations and dosing. After the treatment, I experienced facial pain and migraine symptoms that I have never experienced with Botox. Because of the lack of transparency and informed consent, I canceled my membership the same day and will not be returning. My concern is simple: I did not receive the service I scheduled or agreed to, and the product used was substituted without my knowledge or approval. I hope the business improves its communication and consent practices so this does not happen to other clients.

Diana has got to be the best injector in Michigan.... and definitely giving all other top…read moredocs/injectors a run for their money across the country. I would travel far too see her!

From the owner: Diana Adams, RN, BSN, LCT, and founder of GLO Aesthetic, is under the medical direction of Dr…read more Brian Young. It is from her 20+ years in the nursing profession that she has chosen to immerse herself in medical aesthetics. She has trained with multiple national and international forerunners in the industry and continues to educate herself to provide the most cutting-edge procedures. What makes Diana different than others in her field is her keen ability to cross-design with medicine. Her clinical background includes Trauma Center Nursing, Adjunct Professorship at the School of Nursing, Labor and Delivery, and Hospice. Mixed with her involvement in her family business of custom home building and design, she has a unique eye for rebuilding the architecture of the aging face. Diana is an expert in the field of medical aesthetics and has trained numerous successful board-certified plastic surgeons, OBGYN, Dermatologists, Nurse Practitioners, and Physician Assistants. She continues to offer customized private training and ongoing business advice.

Dr. Stutz is absolutely the best! He is on-time, highly skilled and trustworthy. From initially…read moremaking my appointment to checking out afterwards, the entire experience was excellent. I appreciate the competent and professional office staff too!

My family has been going to Dr. Stutz for years. He is the one of the most compassionate doctors,…read morestraightforward, and not a pusher of all the cosmetic fillers. I would highly recommend him and have to several of my friends and family. He is the best!

It was so easy to get an appointment, the exam was very thorough and Dr Clark was outstanding…read more Unfortunately, a couple areas of skin cancer was found. The surgery was done right in the office. All questions were answered, the procedure was long but the outcome was cancer free. Healing continues but since one was on my face, I am so happy with the very small amount of scarring. I found everyone to be competent but friendly to put you at ease.

Made an appointment on line that showed acceptance of Cofinity insurance. The appointment went well…read moreexcept I received a bill to self pay even though my insurance would pay for it if they submitted it to them. They refuse to accept my insurance so we are at an impasse. I will be looking for another dermatologist that is more upfront with cost and insurance acceptance.

As a person who tends to avoid going to the doctor until necessary I was so impressed with Dr…read more Attalah and the Rochester Medical Center once again. Finding a medical team that truly listens can be a challenge, but my recent experience for both my Primary and Heart Care visit has been nothing short of exceptional. From the moment I checked in, the professionalism and genuine care were evident. I felt heard and respected throughout the entire visit. The office is efficiently run, the staff is incredibly welcoming, and pre-visit communication and the follow-up after was prompt and thorough. Heart health can be a stressful topic, but Dr. Attalah's calm and expert demeanor immediately put me at ease. He explained complex concepts in a way that was easy to grasp and took all my questions seriously. He did not speak at me which I appreciated. The diagnostic process was high-tech yet personal, and his entire team collaborated to ensure I had a clear, actionable plan moving forward. I really appreciate Dr. Attalah's focus on preventative care as someone who is relatively healthy with a family history of heart disease. He has put my mind at ease! If you are looking for a healthcare team that combines clinical excellence with a compassionate, patient-first approach, I cannot recommend Rochester Medical Center and Dr. Pierre Atallah enough. I left feeling confident, informed, and well-cared for. I am definitely signing up for their concierge medical service after this last visit! Five stars!

You have to wait for a long time (2+ hours) after scheduled time to be attended by doctor. And…read morebilling is a mess - I have received bills even after I set up a payment plan. I talked to billing manager and she claimed they did not have any records of plan whatsaever even when plan is active. Very obnoxious attitude.