We purchased the Vinyl Max Inspire, 39 windows in total, with 16 of them being the 60" x 60" sliders which were installed in a new construction post frame building. Within less than 1 years time after installation 2 of the fixed panels on the windows cracked, likely to poor construction and leaking which allowed moisture in to expand and break the glass when the weather got cold. Vinyl Max's response to us was that they don't warranty windows for glass breaking after 1 year, that the warranty does not qualify. After spending over $22,000 with their company for the initial purchase, one would think that the company would take pride in their products and assist us with the fixed pane replacement. This was not the case, and I will never recommend Norandex Vinyl Max windows to anyone, they have lost all credibility with us. Buyer beware! read more

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When is a lifetime warranty not a lifetime warranty? When it's with VinylMax! I had windows manufactured by VinylMax 13 years ago and one of the key items in my decision process was the lifetime warranty offered by VinylMax. Unfortunately, I recently had an issue with one of their windows which required replacing the window due to the failure of the window to hold its position when opened. VinylMax was very cordial in discussions around replacing the window however, when it was time to provide it, VinylMax indicated that I would have to pay for it myself. When I complained that the window was under warranty, the rep said "there was nothing he could do" and it "was a management decision". When I asked to speak to the Manager, the Manager offered to pay for half the window and emphasized that "it was a limited warranty". I decided not to fight it any further and reluctantly agreed to their offer, knowing that I was planning to share my experience on social media when this was all behind me. Please know this is not a matter of cost (my share was about $250) but, instead, a matter of principle. The relevant provision in the warranty agreement is the following: Parts and Hardware will not break, crack or OTHERWISE FAIL during normal use for as long as you own or live in your home. Upon transfer of this warranty, the second homeowner will receive replacement necessary to comply with this warranty for only 5 years after the manufacture date; thereafter a 50% credit of the company's current price will be allowed for replacement parts. I am the original homeowner/purchaser (I spent approximately $30,000 for windows for my entire house!) so the 50% provision should not have applied to me. I'm not sure why a company would jeopardize its reputation for a few hundred dollars but apparently their management feels differently... read more

Windows are of poor quality. The stopper to prevent the window from being opened from the outside is quite loose and not attached to anything whatsoever. The stoppers are hard to get back into place so that you can open the window totally if you want to. We paid $250 a window. These are small windows, 3 total. Each window is the same. Really poor quality all around. Total crap window. These windows have not been installed in my home nor will they be. It was a complete waste of money and time. I've spoken with vinylmax today and they aren't willing to refund us and us return the windows to them. I cannot, in good faith recommend purchasing anything from vinylmax. read more

We replaced all our windows and patio door about 5 years ago. Vinylmax offered good quality windows at a good price. We are happy with the results. read more

I have over 30 total windows and doors in my home. I replaced all of them over the course of three different stages. Most of them are double hung and I have several casement windows and a sliding glass door as well. I went with triple pane in all of the main areas and rooms in the home and double pane in two of the less used spare rooms. Flat colonial grids for looks because it's an older home and it goes with the overall design. I decided to upgrade and go with internal blinds in the sliding glass door also and honestly it was well worth it. Such a small thing has made an amazing deference. We no longer need to have the ugly unweildy blinds in our way coming in and out and didn't have to hire a blinds company to replace what was here when we moved in. I can say now having had everything replaced and some of the windows in the home for several years now, the quality is fantastic. They look awesome, they're very easy to clean and operate, and I haven't had any issues to this point. Since completing the last phase of the project I can honestly say that my energy bills are less than half of what they used to be when we moved into the house. Given - Parts of the house are 100+ years old and we had over 30 windows so my energy savings may more than average but it has been fantastic for us. My wife and I Highly recommend VinylMax products. read more