The Vines is a very nice looking establishment, but if the staff don't think you're their type of clientele they will seat you at a table and proceed to ignore you. It is the place to be seen at in Ararat, but the food is overpriced and the service is pathetic. I've been there three times, the last time we walked out in disgust at the lack of customer service. We are decent people, not bogans and were treated like muck. This is a well known phenomenon in Ararat. Obviously the owners and staff think they are in Toorak! Don't bother with this eatery equivalent of a stuffed shirt. Snobsville. A great cafe with excellent, well priced food and friendly service is Café 96, otherwise known as Kerry's café. This is an independent review, I'm not affiliated with either business. read more