I ordered 3 items from this store 2 months ago. I have still not received anything from them, nor have I received a response from their customer service whom I have now contacted SEVERAL times. I wish I had seen the other review before I purchased items from them via Amazon. If I could give negative stars, I would!!! read more

Worst customer service I have experienced. Ordered dishes online and they took a month to deliver them. Packaging was very poor and two of the dishes were broken, I communicated with the store more than two weeks ago and I still have not received the replacement items and no information from them on when they will be delivered. Do yourself a favor and go with a another store. read more

I placed an Internet order but only the threat of involving the credit card company prompted a reply to my continuous emails. In addition, I'd spent three days calling their store number, calls which were never answered with more than an answering machine which directed me to their website. After three weeks, I called my credit card company to dispute the charges. Then received an email from Village Kitchen telling me that the item had been shipped--some three weeks after the initial order. I replied with a request for a tracking number which was never sent. The merchandise eventually arrived (I'm happy about my purchase) and my dispute was canceled. However I do not recommend this Internet seller nor will I make future purchases from it. I want to add that the postage stamp on my package said $1.71 yet I was charged more than $10 for shipping and handling. Buyer beware of this place. read more