Went to use my reward ticket today to see Girl On The Train. 7/10/16. I was served by the assistant…read moremanager who was rude and abrupt towards me. He was also trying to move me along quickly. This assistant manager was not pleasant, courteous or friendly. I was told I couldn't use my rewards ticket and that I would have to use it another time. I was shocked with how bad his communication skills were. I wasn't even given an explanation. He was also talking very loud. I paid for my ticket and asked the assist manager " who is above you". He gave me the name Andrew. When asked if I could have the number, I was rudely told no you can't. I have phoned the number on the website and I have put in a complaint. I have always had past friendly service at this cinema and I think this assistant manager is setting a very bad example for the staff at this cinema. If you don't like your job, then you should leave.

I book conveniently online and choose my seats. The recliner chairs are comfortable and roomy with…read morea place to put your drink. Very large screens and all the latest releases. Very large cinema with ample screenings. Pleasant, helpful staff. Clean rest rooms.

RECLINING SEATS!!! And they even recline further than the seats in Chadstone Hoyts! (Noticed this…read moresubtle difference. Can anyone else verify?) So spacious. Like a hidden gem cinema