I had a minor, although expensive to repair, fender-bender. AV Collision Repairs not only offered…read morethe lowest price and did an excellent job (see the photos), but also went an extra mile on their own initiative. I had other minor bends and scratches on both fenders in the back and AVCR cleaned those, too, at no charge! That is commendable and deserves five stars.

I can't say enough about the guys caliber collision off of Trevor Avenue in Lancaster. They treated…read moreme as if I was the mother thank you B Laughlin.

I requested and received a quote quickly via text. Stopped in on a Friday to confirm the cost and…read moreavailability. The corrected cost for the bed liner was $795 as we have an 8 ft bed and it has a 5th wheel puck. We were able to schedule our appointment for the following Tuesday at 0800. I was able bring it in and was told it would take 5-6 hours. They quickly took it back after taking photos and finished in 5. They sent me out to inspect the job before taking payment to make sure that I was happy with the product. It looked wonderful and will protect the bed while we travel. I am very pleased and highly recommend Five Star Auto.

Recently took my car over to Sami and the guys at 5 star after some clown crashed my car. I was…read morereally nervous knowing how much damage was done and if the color would match and panels be straight. After speaking with Sami we agreed to get the work done and he kept in touch through the whole process sending pictures and text regarding work being done. Once I received the call to get my car back I was shocked on how it looked. Glossy wet clear, paint on point, panels line up, couldn't even tell the car was wrecked. Prior to the accident I honestly didn't want my car and was considering selling it, not any more lol. I will go back and take future projects and highly recommend them to friends and family. 5 stars for 5 star.

The service here was amazing and excellent! Steve was very helpful in the whole process. He was…read morevery understanding and going out of his way to help us get everything right. The outcome of the work was to perfection!

They did body and paint on my 68 camaro. They were excellent…read morein every way, and I am very picky

I brought my 2019 Honda Accord to Fix Auto Lancaster after a hit-and-run and working with Stephen…read moremade the whole process incredibly easy. Honestly, bringing my car here was the least stressful part of the entire situation. The team was fast, communicative, and did an amazing job -- my car looks like nothing ever happened. Stephen and the rest of the staff truly went above and beyond, and they worked quickly and seamlessly with my insurance. On top of the great service, the shop itself is very inviting and even has a coffee bar inside, which was a nice touch. I've definitely found my go-to body shop in town and would absolutely recommend Fix Auto Lancaster.

Did an amazing job on my Tesla. The team was professional, efficient, and exceeded my expectations…read more I highly recommend this business.

Westside has went above and beyond to help me with my car. I got rear-ended in 2018 (it's 2024) and…read morethey literally just honored their warranty today on my car. I fully expected to pay, but since it was part of what was replaced, they stood by their warranty. They didn't give me any attitude when I called and asked, didn't argue and was incredibly nice throughout everything. My car is a bit older and took a little bit longer to get a part but they even called me to let me know they didn't forget about me. They're super friendly, informative and I totally get the 'we're all family here' without being a scary cult vibe. I'll forever recommend anyone going there. I've sent my husband and mom there for when they got rear-ended (we live in the AV it's a rite of passage at this point). We're all thrilled (as we can for being in an accident of course). You guys are amazing. Thank you for being so kind and having personality. The two ladies in the office are incredibly sweet, Jose (gosh I hope that was his name) made me laugh and was so nice. You guys all are the absolute best. Hopefully I won't see y'all soon but if I do, I know I'm in the best hands!

If I could give this shop 0 stars, I would. Our vehicle has…read morebeen in their possession since an August 2025 accident, and we received it back once but had to send it back shortly after due to ongoing issues caused after their repairs. First, we were told the used turbo they installed was faulty. Insurance approved and paid for a replacement. Then we were told the catalytic converter was damaged due to the failed turbo -- insurance paid for that as well. When we were supposed to pick up the car again, there was no communication. After we followed up, we were suddenly told by Jessica the engine is now blown, allegedly due to damage from the turbo failure. Insurance denied that claim. Jessica stated she did not trust her own mechanic and wanted Ford to provide a second opinion, repeatedly assuring us nothing would be out of pocket. However, we later received a call from the dealership after they towed it there saying we would now need to authorize and pay until fault was determined -- completely contradicting what we were told. Communication has been inconsistent and unprofessional. At one point Jessica spoke negatively about her own mechanic, then later changed her position. When we asked for clarification, she was loud, argumentative, and accusatory instead of helpful. We have been without our vehicle for months and still lack clear answers or full documentation. I would strongly caution anyone considering this shop. I don't know how this shop was rated best in the AV! No manager has reached out to us during this process and their employee Jessica is rude, yells at customers, and hangs up the phone rather than take any accountability for the failed information she provided. We are still waiting for Jose the manager to contact us. Jessica stated we can talk to him or we can come into office to talk to her directly which we took as a threat. I am Looking into an attorney if things do not get resolved or explained and would recommend any shop then this one if you can!!

They were awesome. They fixed my car in a timely manner. When I needed them to work with my…read moreschedule, they did.

Always the best. Used many times the last 40 yrs. Ken, Don, Tony and the son, Adam maybe.read more

Leo and David are incredible. They quoted me a price to my liking and did a superb job on my Accent…read moreafter a fender bender. They even repaired things that I forgot to list when I brought it in. How about that! I recommend these guys for great service and great workmanship!

I had a great experience meeting Leo and especially working directly with David, which made the…read moreentire process comfortable. The work quality was excellent (100%), and the service was also very good (90%). David was professional in letting me know early on that the underbody shield (part #74110tbaa00), a part that came off in the accident and he planned to replace, was currently out of stock with his vendor. Since my priority was getting my car back as soon as possible, I appreciated his honesty and now that I have my car back, he's still assisting me with getting this part. Even after receiving payment and while handling other jobs, David and his team demonstrate professionalism and a clear dedication to customer satisfaction, working efficiently. His estimated timelines, which thoughtfully considered my insurance company, were also impressively accurate looking back on on the time and patience this company took and dealing with my attitude are very respectable and appreciated

I couldn't be happier with the hard work from the team! The moment I walked in, the guys were so…read morenice, gave me their opinion on the condition of my vehicle's current state, we're patient as I decided, gave me a deal and even Ubered me home when I left my car. I never felt pressured to make a decision. I'm so glad I came in! Their customer service is fantastic and their work is AMAZING. Walking away happy is an understatement. Do I recommend? 100%! From start to finish, everyone in this office was so pleasant. Thank you team!

Do not get your work done here. Their warranty is worthless…read more I had their top tier paint job including some minor body work. The body work is cracking and paint is fading, it appears as if they didn't clear coat the entire car. I tried to get the to correct the situation but they refused, instead offering me a small discount on a repaint. I called the corporate office and they couldn't help saying I'm out of warranty which is not the case. Avoid this shop

I've been to House of Customs twice and both experiences have been great. They're prompt,…read moreorganized, and had my car ready in less than a week with no issues. Tim is especially helpful--always patient, honest, and makes me feel comfortable asking questions, even about things outside his specialty. Super thankful for their service and highly recommend

I'm so happy I went with this shop. I was so thrilled when I saw my car was repaired. I have a…read morecustom grey color and the color was matched perfectly. I seriously appreciate the work and detail put into repairing my car. Everything went so smoothly which I am so thankful for because car damage is very stressful. Working with insurance process went smoothly too! This is great place to go! I would recommend this shop, you can trust your car is in the best of hands!

My parents are elderly and my dad wanted to get his Truck and camper painted for his Birthday. My…read moreparents picked his truck up today and they are so so happy and please with such a fantastic job. My dad said they get a (10 ) thank you for taking care of my parents .

My uncle Mark, father and myself rented a paint booth from fix and paint to shoot my 65 Chevy…read moreImpala. The booth was very clean had plenty of light and fans that we needed to provide the dust free environment for the paint. They had a proper paint table for mixing paint during the painting process. They also provide an air hoses and back up paint gun which turned out to be very useful. The owners Saul was fantastic. Very down-to-earth man very approachable and was even there to give some advice. At one point Saul even jumped in and started paining the car as well. We were there for approximately eight hours during that time Saul Jr and all the employees were great, everyone was very hospitable and help us in anyway that they could. 1 down, 3 more to go, definitely going to shoot to 63, 47 and 39 there Five stars all the way!