I really enjoy the location and the neighborhood--it's a beautiful area, close to great…read morerestaurants, shops, and a lovely park. That's honestly what keeps me coming back. However, I wish the hotel staff were more efficient and friendly. The housekeeping team is inconsistent, often forgetting basic amenities (this time the iron was missing and the phone was totally disconnected from the wall of no way plugging it back in) and leaving the room less than clean. That shouldn't be the case at a hotel of this caliber. One ongoing issue I've experienced across multiple stays is the lack of water in the gym. Every single time I've been here, there's no water available. I've had to call the front desk about it multiple times, and once even approached a housekeeper--an older gentleman--who just shrugged his shoulders as if to say, "I don't care." That was particularly frustrating after running five miles. I really hope management takes this feedback seriously and improves staff training and accountability. This hotel has so much potential given its prime location, but the service standards need attention.

A good hotel in a great location. To the front you have Kurpark. To the back you are one block…read morefrom a main street with all the shops and restaurants. Rooms were clean, however, I considered a little dated. Breakfast served for 22 euro was very good. Includes many options: eggs made to order, hard and soft boil, smoked salmon, cereal, an array of breads, fresh juice, etc. did not eat in restaurant for lunch or dinner. Service from all the staff was very attentive. Spent one evening at the bar with a colleague enjoying a few biers and a glass of wine.. Bartenders were extremely friendly and made us feel at home. Just a fun couple hours exchanging stories about life in our respective countries.

Very nice people work here. Very accommodating and helpful. I was able to send a package by…read moredropping off. They got the paperwork for me and made two trips to the post office to help me out. They have a beautiful pool and sauna and exercise room. The breakfast is pretty standard. The rooms are very nice. The showers are very nice too. I feel like I'm heading to the spa. Yeah they're a little funny to figure out at first but once you notice where the buttons are for starting the shower it's pretty damn cool. Excuse me while I take another shower. Good pressure. Perfect temperature. Yeah. Business trip with great accommodations equals a very happy camper.

Wonderful room, staff, and service. The room is spacious, updated, exceptionally clean; and…read moreincludes a rain shower. Staff and management are very responsive and professional. Breakfast buffet includes a wide variety of delicious food. An amazing park is one block north, and an expansive pedestrian area with shops and restaurants one block south. It is an absolute delight staying at this hotel.

Feels like home but better at times. Nice, clean rooms with huge bathtubs. The rooms get serviced…read moredaily. Really spotless! Enjoy breakfast in your room if you can't get to the main restaurant for breakfast. They call it continental but it's nothing like continental in the US. There's always eggs and bacon and sausage. Yummy pastries and freshly made pancakes or other breakfast treats. Cereals, fresh fruits and lots of cheese, meats and freshly made breads. Fresh fruits are at the door are waiting for you as you exit for the day. There is a solarium, sauna, tanning bed and wonderful jacuzzi. The only drag was the workout room since the equipment is really dated but for a quick bike workout, it'll do. Not a deal breaker though since there is an awesome park across the street for walking, running or biking. WiFi is not free but for 15 euros for 24 hour time limit is not bad. The WiFi is good for 3 months and well worth it if you can stand to stay in your room for that long to use it since there are so many wonderful sights, restaurants and the hotel bar that crave your attention.

This hotel claims four stars. I googled to see what qualifications allow that claim in Germany but…read morecouldn't find details. I'm thinking three stars. No jacuzzi or hot tub at this hotel in this spa town. The pics show a spacious twin room with balcony and comfy chair. Reality: rather ordinary room with a window overlooking a tree, not the promised park or garden. And a hard chair with tiny table. The shower varies from warm to cold to scalding hot unexpectedly. Overpriced for a modest room. But it's very clean.

no stars! Sehr…read moreunfreundlich konnte nicht EIN checken da die nicht zum erreichen sind. Und du fuehr stunden wartest. Und dann haben den Nerv sich mit dir zu streiten wenn du EIN problem damit hast..14 mal anrufen and 3 stunden warten und immer noch nichts.So habe ich bloss was besseres suchen mussen .Aber die bahalten dein geld!... Und das "Hotel " riecht muffelig and its ghetto..! ,,gebrochenes glass beim eingang Und Muell I'm 'garten' in shopping carts...ekelig!