My family of 4 (2 adults, 2 kids ages 10 and 7) stayed at the Manzanita property in Los Osos for 2…read moremonths and thoroughly enjoyed our stay! We were returning to the states from a 6 month sabbatical, relocating to the Central Coast area and needed a place to stay while house hunting. From the beginning, the property manager Leslie was very responsive and very accommodating. We had a few requests, which included having the grandparents visiting with their dog for a few weeks and Leslie was very accommodating to all our needs. The property was perfect for our stay. It had just the right amount of room and space, the backyard was perfect to accommodate the dog, and had all the supplies and amenities we needed. This venue is very family oriented, with lots of outdoor activities surrounding the area that seem to take just about 20 min driving distance to get to (Morro Bay, Montana de Oro state park/beach, hiking trails, San Luis Obispo). This property is located centrally in Los Osos in walking distance to a couple markets, a couple restaurants (including an alehouse that has live music), a playground, pickleball/tennis courts, library, skate park, and basketball courts. Our kids loved walking over to the old closed down school a block away and playing in the field. We went on wonderful walks around the friendly neighborhood and took in the amazing views of Morro Bay. We had a magnificent view of Morro Bay Rock from our dining room window. And we could see the playground and school grounds from our living room window. Leslie made sure to check in with me here and there to see how our stay was going, and again was very responsive if I had any questions or needs. We loved our stay here and would highly recommend this property and management company to anyone wanting to stay in the Central Coast area.

Beautiful hotel in an excellent location! It's just a short walk from the pier, with plenty of…read morerestaurants, shops, and convenience stores nearby, so you really have everything you need within walking distance. The room was very clean, and the hotel itself was well maintained. One thing to note is that the bathrooms have an open concept shower, so water can splash onto the floor. Putting down a towel helps, but it's something to be aware of. The hotel also has a small convenience shop in the lobby with snacks, drinks, and essentials like headache medicine. It isn't a huge selection, but with so many stores nearby, it wasn't an issue. They offer on site parking for a fee, which was convenient, and one of my favorite features was the rooftop area it's a great place to relax, eat, and enjoy the atmosphere. Overall, I had a great stay and would definitely choose this hotel again.

Alright so let's just point out the most obvious, best thing: CUSTOMER SERVICE. Jesse is the best,…read morealong with everyone else of course, but he really helped me out with my booking and was genuinely the best. To all the managers, Hilton, staff, everyone... take care of this guy and promote him on because he really is there for the customers. Genuinely good people that care not only for the job, but for the first, represent your company in a top tier way. So thank you to this establishment for having very good employees who care. UPDATE AFTER STAYING: Yep, we loved it. Your staff that worked on June 28th, the front desk staff, awesome! They worked very hard despite people calling out and I was very happy with our stay!

We checked into the Pacific Plaza Resort on Easter Sunday and checked on Wednesday (3 nights, April…read more9-12, 2023). We had booked 2 units (509 and 604). I my 2 boys and I stayed in 509 and my parents and sister stayed in 604. Each unit was a 1 bedroom condo with a couch that pulls out into a full sized bed (sheets and blanket are rolled up and kept in a garbage bag on the top shelf in the closet) in the living room and a full kitchen (pot, pan, plates and utensils for 4, also dish soap, sponge and dish drying rack, no dishwasher). Bathrooms include 4 bath towels, 2 hand and 2 face towels and also comes with shampoo, conditioner and body wash. Location is great! It is located Pier Avenue (off of Hwy 1) and Air Park Dr in Oceano. It is directly across the street from the Oceano/Pismo State Beach Campground and Oceano Dunes Visitor's Center. We booked this place on Expedia, but you can book through various other hotel sites. It is a 5-7 minute walk to the Oceano beach and ATV rental facilities for the Oceano Sand Dunes, so if you are looking to play at the dunes, you can't beat this location! It is less than a 10 minute drive to downtown Pismo Beach and the Pismo Beach Pier. This resort is unique in that each unit is individually owned by someone (owners are only allowed to stay here for 88 days/year, no weekend or holidays, rent it out the rest of the time), so each unit is decorated differently and interior upkeep is done mainly by the owner as well. Therefore some units may be more remodeled or older than others. The on-site rental management office closes by 9pm, so if you are arriving later, then contact the office to make arrangements. Unit 509: located on the second floor and faces the parking lot and rental office. From the upstairs balcony, you can see the Elk's Lodge RV Parking and distantly behind would be the the Oceano Sand Dunes Beach, but it is blocked by the RV's and other buildings. Overall the interior is in decent condition, but the front door and jamb needs paint. The baseboards in the bathroom needs paint and caulking as the water tends to splash out after showering. The carpet in the bedroom is starting to wear and should be replaced soon. There are double sinks in the bathroom, so it makes getting ready in the morning routine and for bed easy. The first step of the stairs that leads up to the unit is a nailed price of wooden board versus concrete/stucco like the other steps. The best thing about this unit is the beach house theme decor which was very cute. The worst thing about this unit is that the wifi sucks inside and most of the time it doesn't work despite it showing 2-3 bars of signal. On the bed in the bedroom the wifi works a half the time, but nowhere else unless you are standing next to the front door or sitting outside in the balcony. Unit 604: located on the first floor facing Air Park Dr. Fortunately that road is not traveled on much so it is not noisy. This unit does not have any carpet, just laminate throughout. There is also only 1 sink in the bathroom and there are no towel holder for the hand towel. Upkeep in this unit is slightly better than the unit 509 that I was in, but the toilet flush lever did snap on the last night there (had a crack in it on arrival). The worst part of this room is that it is on the first floor, so you can hear the person walking around upstairs. The best part of this unit is that the wifi works great throughout the unit, so my kids wanted to spend more time in this unit while we're were there. Overall, this is a great place to stay due to the location, but also for the space and convenience of having a full kitchen. Not sure about during peak season, but for the time we went for Easter break for the kids, we paid less around $380 for 3 nights on 509 (basic condo) and around $418 for unit 604 (premium condo). I'm not really sure the difference between the basic and premium units as each one has its own plus and minuses. My pictures are from unit 509 that I stayed in.

I enjoyed staying here. It was like a home away from home. it had a full kitchen. The bedroom was…read moreseparate from the front rooms.Also a nice little porch on the front with seating. check in was very easy. Everything was very clean no complaints at all it even had all the dishes and silverware in the kitchen, we would stay here again! We had room #407.

This hotel was the best one I stayed at during my Pacific Coast road trip. Hands down. It's…read morehonestly up there with one of the best hotels I've ever stayed at with the exception of ONE thing. The European lights. What on earth. They were just a little bit unnecessary, in my personal opinion, unless it's some sort of money saver and in that case I get it. With that being said, it was a hiccup compared to my overall stay, which was incredible. I booked with an outside website and when I arrived at 9:30 pm they did not have my reservation on file. I was having a day already and this set me over the top. I was not super nice to the front desk staff, it was late, I had driven from San Diego, I was exhausted and starving and I kept showing them my reservation receipt e-mail frustrated. Then I started crying, it was embarrassing guys. The woman at the front desk was SO NICE TO ME. I thought she was going to start crying when I was crying. I was venting to her about a guy and she was so empathetic. It was a wild couple of moments. The other woman who went in the back to speak with the manager came back out and said that although they couldn't find the reservation at that moment she was going to find me a room and upgrade me for my inconvenience and put me in a suite. That was so over the top generous. Then she handed me a bottle of wine for my inconvenience. I don't drink but it was seriously the sweetest gesture. I was not inconvenience these people at the front desk, I cannot say enough nice things about how this situation was handled. The bellhop brought my luggage up to my room for me. When I walked into the room my jaw dropped. The room was unbelievable. Massive entryway, enormous room, most comfortable bed, huge balcony with a massive bed couch outside, bathroom was insane. It was seriously perfect and over the top. They had complimentary snacks and water. They had a stunning bar and restaurant in the lobby with a huge fireplace. The pool was dreamy. The hallways were huge, it was luxurious. It was one of the most luxury stays I've ever had. I cannot recommend this place enough. Walking distance to everything. Thank you for being so great!

When we're in SLO, we stay at this hotel. Rooms are clean,…read moremodern and spacious. Parking attendants, front desk crew and housekeeping are always friendly and accommodating. Perfect location within walking distance to many restaurants and shops.

I have been going here since a kid in the 90's and it definitely still has some of the charm. So…read morelet's go over the pros and cons. Pros: Coffee bar always open Clean smell throughout Pool clean and nice Quiet calm environment Cons: Some cleanliness issues in the room itself, there was a dried contact lens stuck to the bathroom floor, a wrapper behind the chair by the window and some cleanliness issues in the room for sure. Small things nothing I'd say never again staying here. WiFi... the wifi here was lacking. It was almost non existent in my room. Otherwise it's a beautiful place, obviously quieter than back in the day without the full running restaurant and gift shop but things change as time goes by so can't fault them there.

We had a great stay. The staff was incredibly friendly, welcoming, and kind from the moment we…read morearrived. The warm apple cider was a nice touch and made us feel right at home. The grounds were well kept, and while the hotel isn't overly fancy, it was clean, comfortable, and full of charm. It has much more character than many of the other places in town, and we'd definitely stay here again.

Great dining room with ocean view. Waitstaff very attentive and the food was great. Not cheap but…read moregood place for special dinner

This is a motel! Owners are friendly!…read moreRooms are clean enough Prices are good Location is great Parking is convenient Walk to the beach! Room is nice and well appointed with a microwave and mini fridge.

Okay so I first stumbled into the Madonna Inn in college on a road trip just to use the bathroom,…read moreand I promised myself I'd come back to actually stay someday. Finally made good on that promise and I am so glad I did. This place is kitschy and gaudy in the absolute best way. The decor is completely over the top and that is exactly the point. Lean into it. We ordered the pink champagne cake from the bakery for my sister and it was a total hit. So moist and delicious. Breakfast in the cafe was great too, loved the biscuit. And the steak restaurant? I did a solo dinner there and enjoyed every second of it. I stayed the night and my room, while definitely older, was charming and didn't feel grungy at all. The bathroom had a heated toilet seat and bidet attachment which was a nice surprise, and the bed was really comfortable. Oh! And the gift shops are super cute. I got myself one of their signature colored goblets! I will absolutely be back. If you've ever driven past and been curious, just go. It lives up to the hype.

Madonna Inn was one of our 'must see' stops during a first visit to the SLO area…read more I'd always heard this place is 'a lot' and 'over the top.' And wow, it definitely is! Lol. The exterior is cute and feels very different from what awaits you on the inside. Once you walk in, you're overwhelmed by alllll kinds of patterns, textures, colors, you name it. Does it all work together? Not really. Yet because everything is so eclectic and kitschy, it strangely does work together. =) We didn't stay at the hotel nor eating there but we had fun & enjoyed the sightseeing. It was fun walking around admiring it's uniqueness and visiting the two little gift shops they have. We enjoyed seeing a little piece of CA history. PS. We ended up getting a few slices of carrot cake to go. It was delicious but a standard recipe. Altho we didn't try it, I'd suggest you try their signature Pink Champagne Cake instead.

Note - this is regarding the spa, not the hotel:…read more Made couples massage reservations for my wife's birthday. The reception was easy - the usual stupid liability forms to fill out - otherwise its nestled in a grove of trees and surprisingly quiet given how close to the road it is. The massage quality was on the higher end as one would expect, but what set it above and beyond was the 30-45 min soak in an outdoor private hot tub before your massage as part of the package. Definitely relaxed us before the relaxing massage and a relaxing hot shower afterwards. You just didn't want to do anything after that. A great experience and well worth it.

I'll start with the positives. We booked the Hillside…read moreOne-Bedroom King Suite, and it was excellent. The suite was incredibly spacious--more like a small apartment than a hotel room. The private hot tub was already filled and heated upon arrival, which was a nice touch. There were plenty of towels, a refrigerator in the room, and a large, comfortable couch with a sitting area that was perfect for enjoying breakfast. Unfortunately, the service did not match the price point. At nearly $600 per night, I expected a much higher level of hospitality. Room service took over two hours to arrive, despite placing the order an hour in advance specifically to avoid delays. To their credit, the staff comped the meal, which was a gracious gesture, but I would have preferred receiving the food on time. What was most disappointing was the complete lack of personalized service. For a resort charging premium rates, I expected touches such as evening turndown service, robes and slippers prepared by the bed, or other details that make a luxury stay feel special. None of that was offered. At $600 per night. I would've rather spent my money at The Four Seasons four seasons or the Peninsula hotel. At least at those premium hotels we actually get the service we pay for. The check-in experience was also unpleasant. The front desk staff came across as overly rigid and unwelcoming, which set the wrong tone from the start. This was my second time giving this resort a chance, and unfortunately, I regret doing so. While the accommodations themselves are very nice, the service falls far short of what should be expected at this price level