I was surprised to read negative reviews about the Vienna House as my husband and I had a great experience there. The location is convenient, a 6 minutes walk from Wuppertal-Steinbeck S-Bahn station, and a 5-minute walk from Historische Stadthalle Wuppertal concert hall. The atmosphere is contemporary and laid-back, the staff very friendly and helpful. I don't know if they have a lot of clients in the middle of the night, but the bar is open 24 hours. You can borrow one of their bikes (for free) if you are in the mood for a little tour through the city. I did, and really enjoyed it! As a guest, you can use (also for free) the Schwimmoper pool, sauna and fitness complex next door. I went to the pool in the mornings and it is a really nice one. From our spacious bedroom, we had a beautiful view from the city. There are mini-fridges and coffee machines in the bedrooms,free wifi. The breakfast was very good, with a large selection of food and many local products. More and more hotels try to be more eco-friendly, asking guests not to wash towels everyday. This place uses a clever trick to try to get you more motivated; if you choose not to change towels, you put a little fabric bag on your door and you'll get a little treat. Cute and brilliant! My husband who was there for meetings also told me that everything ran very smoothly. They had rented a conference room for a few days and the hotel provided them with coffee, snacks and lunch, all delicious. I would certainly go back and highly recommend the Vienna House. read more

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Hallo! American business traveler here. Hope this review will help other non local visitors because I look for the same when I am in unfamiliar locations. Arrival for my first visit was a bit interesting. They were doing construction on the driveway to the hotel so the road was semi closed off. That isn't good for anyone driving to the hotel at night. Anyway, ultimately it became pretty easy as parking was available at an underground parking that is connected to the underground floor of the hotel. The parking is under the swim hall adjacent to the hotel. I was never really told how much parking was or how it worked other than I was given a voucher.. I was charged 6.60EUR three times during my visit. So each voucher is good for 2-3 days. I learned this the hard way as one morning I tried to exit with the card and it wouldn't let me out. Luckily no one was behind me and I could back out. The parking attendant explained to me in German and figured it was expired so I ran back up to the receptionist and they gave me a new voucher. So check when your parking voucher expires. Update: On a second visit the receptionist gave me a voucher that covered my entire 7 day stay. So suggest the voucher covers your enter stay. Overall I think the hotel is pretty nice. I think the breakfast is pretty good compared to the Ibis I had also stayed at. I love the location of this hotel It is just a short walk over to a lot of restaurants in city center. The room is pretty spacious. It has a good work space which is shared with the TV. A cushioned task chair as well as a cushioned arm chair. The carpet, drapes, and chair fabric is a bit dated. The bathroom is clean and spacious. My only gripe about the bathroom, which can be problems at other hotels also, is the water temperature during the morning rush. It is a bit of a timing issue. The worst was when the water cycled between pure hot then pure cold. It is a fun game until it goes hot when you are washing your face. As you scream because of the burning the cold hits and your breath is taken away! The wifi here is free. You just have to ask the receptionist to be given a voucher with a user id and password. This is where I feel this hotel falls flat on its face. The internet here is terrible. It is provided by mycloud so maybe it isn't the hotel's fault directly but they chose to use their service. The coverage is spotty. First time I stayed here I got an end room and I could barely get signal. Second time I got an end room again. After testing the wifi, I asked to get a room closer to an access point. You can see them as you walk down the hall. I got a room right next to one. Secondly, even though I got good signal strength the speeds are horrible. I called into customer support if I could pay for a premium service and they said it is not available. So for anyone that has to stay for a long time, this will sour you. At least when I stayed at the Ibis the internet speed was super fast if you pay for the premium service. Since, I am natively speaking English I can watch regular tv so I have to stream netflix or something. If they can fix there wifi speeds here it would help a lot. Side note: It took me a while to figure this out but it seems you can only use the voucher on one device at a time. I had entered the voucher info on my work laptop and my phone. So what ended up happening is each device to kick the other one off and I would just be in this endless loop of having to re enter my credentials. Summary: Overall I like this hotel and the location. The only problem I have with it is the wifi speeds. If they fixed that the rating would go up read more

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I see that there are a number of negative reviews of this hotel, but all are a bit out of date. My stay here over the past two nights was perfectly fine. The room was generally clean and comfortable, the check-in went smoothly, and the amenities were good. Particular Pros: -breakfast included. While this is pretty standard in the USA, it seems less so in Germany, so I was happy about it. And it's actually a fairly good breakfast with a lot of good choices. -free pass to the swimming pool next door. If I stay here again, I'll bring my trunks so I can start the day with a few laps. -Modern, clean, spacious room. They must have renovated recently, because the room felt very new. The furnishings and decorations were cheery and contemporary. There was a comfortable sitting chair, and a desk with chair that was a great workspace. The complimentary large bottle of mineral water on the desk was also nice. Particular Cons: These are all pretty minor. -The bathroom could have been just a touch cleaner. Some hairs here and there remained from an earlier guest, but on the whole it was clearly clean. -As an American traveler, I'm used to being able to get the air conditioner to reduce the room to a nearly sub-arctic level within an hour. I like to sleep very cold. The air conditioner in the room kept it probably somewhere in the low 70s, but couldn't do better than that. Both nights I woke up because I was too hot. Overall, I liked the place, the staff were friendly, the location good. I'll stay here in the future for sure if I get the chance. It definitely beats the Ibis that I stayed at last time. read more

nicer they look, the worse they actually are, this one is pretty nice. my room is shaking whenever someone slams the door in the hall. they dont give city ticket :( read more