I wanted to express what an absolutely positive experience I had with Matheny Motors…read more My son has been overseas in the military for the past six years. He will be coming back to the states next month to finish his last two years before retirement from the Air Force. He isn't going to have a lot of time when he gets to Parkersburg before he has to pick up some belongings and head to Utah. He asked me if, since I was his power of attorney, I could go ahead and find a good truck and sign all the paperwork for him. My wife and I spent a day and drove through all of the car lots in Parkersburg and Marietta and found one that had all of the options he wanted at Matheny Motors. We expressed to the salesman that we would take it. There was an issue that needed resolved but regardless we would take it and be back. The salesman was off the next day and for whatever reason, the truck was sold the day he was off. When I called at 9AM the next morning when he returned, he told me what had happened. Needless to say I was upset but there is nothing that can be done at that point. Heather Whitlock, the new car sales manager found out about the issue and called me. We had a discussion and she simply asked what she could do to fix the problem. After some more discussion, she began looking for what my son was interested in and within a few hours, called me with what she found. The vehicle she found had more options and was, really, a better vehicle then what we had originally chose. We went down, test drive it, loved it, and sat down to work out a deal. Heather immediately said that she felt terrible about what had happened and offered a price that was truly, better than I had ever imagined. There was no haggle and no back and forth. The next day I took a check to Heather and picked up the truck. I have purchased new and used vehicles for many decades but have NEVER had such an outstanding experience in buying a vehicle. Heather Whitlock and Sean Tallman, another salesman that assisted me were the best, and both bent over backwards to make this the sales experience we all dream about when we think of a car purchase. If you are interested in a great deal with great staff and a great dealership, I would highly recommend visiting Matheny Motors. I do not think you will be disappointed. And one more time, thank you Heather and Sean!

In from out of town and needed my first service. They got me in and had me completed really fast,…read morefor a dealership. Great job!

The guys at Big A got me out of a real pinch and got my family backnon the road safe and sound. I…read moreshowed up late on a Friday and they were willing to stay late to diagnose my issue. They were able to fix my exhaust before I could blink and charged me an honest and reasonable price. The best in the biz!

I HIGHLY DO NOT RECOMMEND! Big-A did a Jasper transmission…read morejob for me on my work truck. I was quoted a price for the job and when it was supposedly done, the price went up another $1,400.00 and then they sent it to another company in Nitro to fix what THEY COULDN'T. Almost a year later, I eventually had to go pick up the truck and it was an additional $2,800.00, they finished the job that Big-A couldn't. Expensive lesson but I wouldn't take my vehicle there for as little as an oil change! If I could give ZERO stars, I would!

I took my car to k and m auto and they told me I needed a ridiculous amount of things done to it…read morethat would cost around 2000.00. Took it to auto aid and they were super fast and honest. It was only 350 to get my car legal. Would definitely recommend auto aid!!

Stopped in twice for minor issues. They helped me within 20 minutes and I was on my way.read more

My car was soaked inside (that's correct, inside) when I picked my car up. The employees all…read morecolluded a lie, that I left the window down when I dropped it off, only half way down. Complete lie! We then went on vacation and discovered the drains in the sunroof were clogged. If the staff had be honest with us, just saying the car was wet and they didn't know what happened, we would have known and fixed the drains prior to our vacation and the car getting soaked again. They lost me as a customer forever. THEY ALL LIED for no real reason.

We have used them nearly as long as they have been in business. Very responsive to requests; and…read morevery fairly priced. If highly recommend their services to anyone that asks.

This place is simply the best around!!! The guy who was working was very kind and the shop was…read morequick but not rushed.

This place is the best. Friendly, affordable and the staff is great at customer service. I never…read moremind waiting on my car to be serviced and they are always timely. Love the bonus of getting to see Tucker the dog on occasion.

Fantastic customer service. Friendly staff who truly care. They handled my situation as quickly and…read moreprofessionally as possible.

GOD FORBID YOU OR YOUR DRIVER BREAKS DOWN HERE. Unfortunately, I've had the worst experience…read more Something told me to get our 26ft box truck towed an hour away to Hill Billy's towing, instead of allowing a company I didn't know to come out. My driver ran out of diesel. We dispatched out Pifer's because of that SOLE reason, we needed more diesel. My driver had already gotten 5 gallons in from a handheld jug. The tow driver comes out, DOESNT ADD ANY MORE FUEL, and proceeds to prime the pump. It doesn't start. Obviously. It's a 50 gallon tank, 5 gallons is nothing. They tow it back to the shop. Their mechanics look at the vehicle & suddenly there is oil coming out of everywhere. Major leaks, turbo is loose, no air filter...so I'm freaking out! Towards the end of the they give up and say they can't figure out the problem, we should tow it 40 minutes away to a sister company. LOL WE SAY NO WAY. We decide to use the freightliner right next door. In the meantime we send a recovery truck to transload the load & pick up the now stranded driver...We get a call from Freightliner the next morning saying there's nothing wrong with the vehicle. They are confused on what Pifers did & they laugh because IT ONLY NEEDED DIESEL they put 15 gallons in and my truck was up and running perfectly. No faults, no issues. So here's a shoutout to possibly the worst diesel mechanics in mineral wells, WV. SAVE YOUR MONEY AND YOUR SANITY. Avoid. To add insult to injury, JOE PIFER calls me demanding I send him video proof from my ELD to show his mechanic didn't put add in diesel. BEWARE.

These individuals took the time to show me what was wrong with my van, what work would be…read moreperformed, and gave me a time estimate during a time when I was in a real rush. I did not feel taken advantage of, but rather taken care of, by reliable people.

Good exhaust work . Muffler and labor costs are very reasonable. They also have top of the line…read morealignment machine . I did have an issue with them taking a long time to replace a ball joint . They ended up having to keep the car overnight but that is my only complaint. After speaking to the owner, Josh Fanelli, they ended up reducing my labor costs and they gave me a free oil change . It was an inconvenience but they made it right in the end.

I have bought a lot of vehicles in my 70 years but have never had the positive experience that I…read morehad when I visited Astorg Ford, and my salesman, Levi Life. First, no BS back and forth, the process they use, no negotiations, just their best price, and they had an outstanding price on the F150 I bought. I could not have found a better deal even in a bigger city. They worked with me on the accessories I needed and with the short time frame I have to get things completed as I am leaving on a cross country trip in a few days. I can say this with all certainty, at my age, I do not expect I will buy another new vehicle, but if I do, I will absolutely buy from Astorgs. I believe every auto dealer should have the no hassle pricing like they do. I wish there were more than five stars, they deserve ten.

Dishonest, sneaky, sleazy sales staff. Salesman Ryan Kendall…read morelet me make a long trip back to the dealership to see a car that I had already seen & didn't want, telling me they had acquired a different car. I checked the VIN numbers & it was the same car.