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    Game X Change - Racks of movies

    Game X Change

    2.2(9 reviews)
    79.1 mi
    $$

    The service kinda sucks. They pointed out small to little things wrong with my video game consoles…read moreand equipment on why they couldn't take it when Retro Video Games on Airport Road would've taken it. Go there instead!

    Unorganized staff, and do not value the customer! Okay so several months back when my fiancé and I…read moremoved here, we decided to replace our TV that got damaged in the move. We shopped at a lot of places and found a nice Sony KDL series at this location. Once the "Manager" stopped yelling at the other employee, he turned on a fake smile to help me. I say manager in quotes because I later found out he wasn't the manager. He introduced himself as the manager but no manager looks like a hippy straight out of the 60's and actually smells fresh of weed... the television I had my eye on was part of their sticker clearance sale for half off the asking price. I thought it was a good deal but I hesitated because the vibes from the fake manager were starting to make me very uncomfortable. Not only was he glancing at my breasts every turn of his head, he was also very mean to the other employee trying to help. As I was starting to leave, he yelled wait and reluctantly I did. He went over to the computer and lowered the price of the tv for the sale but by that time I really wanted to leave. After I got my bearings back, I decided to go back and purchase the tv a few days later if they had it available. I assume the actual manager was there when I went back because he seemed like he knew what he was doing. But he stopped midway through the transaction and accused me (or somebody else) of putting the half off sticker on the tv because it didn't match the sale item or something. I tried to explain the previous employee changed the price but he didn't believe me. I stormed out. I'm not going to shop here again. They let their employees treat others like crap and frankly they hire creeps. I didn't say anything till now because I keep finding myself bothered by the whole situation. Whoever is really in charge here, you have a lot of work to do, and I implore you to not hire hippies.

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    Video Shack - videoandgames - Updated May 2026

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