Our new construction home was completed June 2025 and we have had nothing but issues with our HVAC…read moresystem that Jones installed. We have called them out multiple times and continue to have the same repeated issues. The first time they came out they said they need to replace a part and we never heard from them again. The next time we called we couldn't even get someone to give us a confirmed appointment time after 2-3 times of calling to request a follow-up. The owner was supposed to come out and he no showed us twice. When he finally arrived days later, he stated that the unit was 'low on coolant' and supposedly added what was needed. We continued to have the same issues and called out another company to give us a second opinion, they informed us that at least half or more of our ductwork in our attic was undersized and unbalanced and would require replacement and reconfiguration. Now our builder is paying another company to make the needed repairs to our system all the while Jones refuses to answer phone calls and do the right thing.

If I could give zero stars, I absolutely would without a doubt. The last four times I have…read morescheduled an appointment with this organization twice they canceled, twice they no-showed. This time they changed the appointment, but they didn't call and tell us even though I told them that we couldn't have it on Friday because nobody would be there. Which is why I scheduled the appointment three weeks prior to make sure it was on one specific day. They don't care They're not concerned with servicing the public. I asked for a phone call from someone further at the food chain, but I doubt that'll happen. I do not recommend this organization for anybody not when they are so unreliable and inconsiderate, and coming here from NY I know what unreliable and inconsiderate are and they beat most that I dealt with in NY. I only requested a general maintenance check and they didn't have time to do it. If you need your air conditioning and heating unit service, call somebody else.

Easy to make a last-minute appointment. A little pricey for a valve shower replacement. Did you do…read morea wonderful job with the water pressure?

Lee Company does all my maintenance. They're prompt - or let you know if they're running late…read more Steve let me know he would arrive in about 30 minutes. He was at the door in under 30 minutes. He explained what he was doing and why. Best explanation of heater vs air conditioner & how they work I've ever heard. Great value and sense of security. If they're fix something, it's done right.

5 Stars for sure! Called AirMax late on a Saturday and he arrived 20 minutes later. He walked…read morethrough the problem and tested everything. He got us up and running within an hour. Dale even had the parts on hand to fix the problem. I will definitely call on him and Garrett again. Thanks for such great service!

My HVAC system died. Air Max came out and really talked to me about I wanted and what they felt was…read morebest. With my work schedule, they came out and installed the new unit on a Saturday. They also found my upstairs office was not up to building codes. They will come back, to fit my work schedule, to add more insulation and add more airflow for all my computers.