Very pleased with Ms. Whitworth's team. They are responsive, professional, and caring. They've…read moreworked hard to tailor my insurance needs for what is best for me. They know my policies inside and out and seek to do what is best for their customers; they are not in this business just to turn a profit. They do lots of things for the local community, too. Excellent business; one I'm grateful to utilize. November 2023 update: As a literal picture of how much they do for the community, see pictures of their coat drive and area for visiting kids. Ms. Whitworth gave my son one of her own small toy X-Wings. They even had a small grab bag of helpful items (nice cups, keychain, reusable grocery bag, etc.) for me as a customer when I visited. I've dealt with them several times and always found them remarkably gracious; for example, when I called recently, I was expecting to get an automated line, but I immediately got Matthew, and he heard out my issue and solved it quickly. Really pleased.

Matthew out of the Dallas GA office delivered outstanding 5 star customer service. He was patient,…read morepersonable, and a joy to talk to. He makes sure you understand every detail before you commit. I will be recommending Suzanne's office/ Matthew to homeowners in my new community.

BEWARE..... DO NOT USE MATHEW CARTER! I used him for a small business work comp policy. At first he…read morewas great, but then something totally changed and he was all over the place. He started offering some unethical services. I spent almost a year trying to get beyond the mess he made of my work comp audit that I PAID him to perform. Only to find out later that was totally unethical on his part. He admitted that there was an error that one of his staff members made which cause farmers to continuously draft $46,000 out of my bank account month after month.Yes, you saw that figure correct! It would take seven to fourteen business days to get this issue resolved and my working capital to be released again. I'm a contractor and with no working capital, I cannot work! He offered me to file a claim on his errors and admissions insurance. I didn't even know what an error and omissions policy was until he gave me the info and told me the right thing to do would be to allow me to file. Then he turned around and blasted me with a nasty email with the insurance agent copied on the email. He actually put in writing that I was only looking for a pay day!!! I wrote complaints to anyone I could get an email to at farmers and even reported him to the insurance commissioner. His actions cost my company thousands of dollars in lost income and put a lot of stress on my small business. A few months after I left Farmers I got a call from another Farmers agency, during that call I was told Mathew was no longer with Farmers due to some unethical behaviors. I'm not sure if that part is factual, I keep waiting to see if there is a company name change and the farmers part gets removed. I do know what he personally put my company through and I will write a review on every platform I can find about him. People need to know that he doesn't care what his actions do to small companies, all he cares about is the money he makes from you. I cannot even rate him a star because personally I feel he shouldn't be trusted with anyone's insurance needs, to be able to post this review I'm forced to give him at least one star. I once sat in his office for over an hour trying to get my issue resolved and he was all over the place to the point that it was truly concerning. I sat there blown away that I had actually trusted this man with something I worked my whole life to build. I think the part that bothers me most is that he doesn't care! He didn't even try to make this right, instead he's making it where I have no choice but to take legal action against him, which will cost me more money.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Dallas, GA area since 2017, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

Just move to Am Fam via the Brandon Test agency. Desiree Green was superb to work with. I highly…read morerecommend this Am Fam team.

I was with one of the 'mega-brand' insurance' companies but along with the big name (and lots of tv…read morecommercials) came ever increasing premiums with less and less personalized service. When I decided to start shopping my auto & home needs, a friend referred me to Alfa Insurance, specifically the Josh Chambers agency. Josh's personal interaction and ability to educate me about the value my policies was what won me over. I am so glad I made the switch to Alfa

From the owner: Alfa's mission To our family of customers, we are committed to excellence, integrity and exceeding…read morecustomer expectations in both sales and service by providing profitable multi-line insurance and other financial services.Alfa's vision Alfa™ will focus on effective use of technology to enhance the productivity of our people and increase our knowledge of, and service to, our customers, while investing resources in product and geographic expansion.Alfa's history As an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946 to provide quality fire insurance to federation members, who were primarily farmers. John Tucker Harris, a prominent Lee County farmer and past president of the Lee County farm organization, sent in the first pre-insurance application. Since then, Alfa™ has grown to offer an excellent array of insurance coverages including life, property and automobile to its clients and has also become known for superior customer service. Alfa™ and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.

As a local Medicare advisor, Lesa is the best and greatest. I relocated to GA from CA and didn't…read morehave a clue about my Medicare, retirement etc. Managed to get in contact with Lesa and she saved the day. As a retiree, she walked me through all the questions that I needed answering about Medicare, my healthcare plans and all of the options that I had (in which I did not know). Periodically, I will still call her if an insurance situation arises and I am unclear as to what to do. Recently, I wanted to enroll in a gym and I knew that my insurance covered the fees but I didn't know how to go about doing this. Called Lesa, she helped me as to what to do. I am now at the gym, doing well, all because of Lesa. She ROCKS!! (Margaret "Maggie") Robinson)

From the owner: Local Medicare Advisor - Great place to get information without the sales pressure! Lesa helps…read morenavigate options if you're turning 65, retiring, already on Medicare, disabled, or have Medicaid and Medicare

Great experience with Farmer's Insurance at The Wheeling Agency. Rob Johnson made the process so…read moreeasy and was able to save 25% for me on both auto and homeowner insurance. I would definitely recommend Rob Johnson to friends and family. Thank You!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Dallas, GA area since 2020, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.